Hospitality Lead-PT (Casual)

Job Summary

Oversees, directs, coaches and motivates the Recreation Coordinator Assistant positions (RCA I and RCA II) while working at concession stand facilities and/or special events.

Essential Functions

• Attends to the daily operation and opening and closing of concession facilities as well as assists with various programs and concession stands.
• Assigns tasks, trains staff, schedules, and fills shifts as needed.
• Prepares food and product at concession stand facilities.
• Affords assistance with concession stand set up, tear down, and implementation including working both inside and outside in various locations and conditions.
• Performs general maintenance and housekeeping duties in the Parks and Recreation Department.
• Ensures a safe working environment at all facilities.
• Completes various reports and submits them to the appropriate supervisor.
• Makes recommendations regarding the hiring, discipline, and termination of employees working at concession stand facilities.

Required Skills

• Ability to understand and follow oral and written instructions.
• Ability to use a calculator and do basic math functions.
• Ability to train staff on proper procedures for the concession stand facilities and other programs.
• Ability to provide excellent customer service by responding to customers’ questions and needs.
• Must have knowledge or money handling and able to operate a cash register, iPad or computer.
• Must have some knowledge of general food preparation and operations of a kitchen.
• Must be able to demonstrate excellent customer service skills.
• Must be able to work outdoors as required.
• Must have the ability to work flexible schedules allowing them to work various times and be available nights, weekends, and some holidays.
• Must have physical ability to load, move and/or set up tables, chairs, and various equipment needed for catering or concession stand events.
• Must have good communication and leadership skills with the ability to lead, coordinate, schedule, coach and motivate staff.

Education, Experience And Other Requirements

• High school diploma or GED.
• Minimum age 18.
• Six-months of work experience in the food industry or concession stand related environment is preferred.
• Must be able to obtain a Manager Food Handlers certification within 6 months of hire date or promotion.
• Must pass a Federal/National criminal background check, credit check, and have a valid driver's license with an acceptable driving record as defined by City policy.
• Must pass a pre-employment drug screen.

Working Conditions

• Rarely exposed to disagreeable environmental factors.
• Some exposure to bright/dim light, dusts and pollen, extreme heat and/or cold, wet or humid conditions, extreme noise levels, animals/wildlife, vibration, fumes and/or noxious odors, traffic, moving machinery, heights, and other extreme hazards not listed above.
• Safety equipment such as gloves, goggles, hard hats, safety vests, steel-toe boots, back support belts, and seat belts are provided and must be worn as required by department procedures and good safety practices.

Physical Demands

• Moderate physical labor, which requires strength and agility.
• Frequent standing, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling.
• Frequent talking and hearing.
• Occasional lifting, shoveling, and carrying 5 to 60 pounds and exerting up to 80 pounds of force.
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change. Casual/Part-Time employees are scheduled to work less than 20 hours per week and are not eligible for City sponsored benefits. However, all legally mandated benefits will be extended to any part-time employee.

Required Question

01 Do you have a high school diploma or GED?
Yes
No

02 Are you at least 18 years old?
Yes
No

03 Do you have six-months of work experience in the food industry or concession stand related environment?
Yes
No