Hospitality Lead

The Role

We're seeking a Hospitality Lead to connect deeply with individuals, guide them through our life-changing offerings, and help them take the next steps in their journey. You'll also support your team as needed.

What You'll Do

• Build strong, compassionate relationships with individuals
• Educate and answer questions about our life-changing offerings
• Help individuals feel comfortable and supported as they begin their journey
• Be adaptable and step in for other roles when necessary

What You Need

• A High School Diploma or GED
• Strong customer service mindset
• Excellent verbal and written communication skills, and basic math skills
• A minimum of 3 years of full-time experience, preferably in leadership
• Experience in roles such as orthopedic, dental, or vision offices, caregiver for children with disabilities (e.g., autism, muscular dystrophy), professional tutoring, personal coaching, or high-end restaurant service

Why You'll Love Working Here

• Fulfillment - Make a real difference for others as you support individuals on their journey
• Growth Opportunities - Huge potential for career advancement as we expand
• Competitive Pay
• Excellent Benefits - 90% coverage for medical, dental, and vision
• 401(k) - Investing in your future with us
• Paid Time Off - 10 PTO days (15 after your first year) + 10 paid holidays to rest and recharge

About Serenity

Serenity uses advanced technology to deliver impactful solutions and help individuals achieve long-term success, even when other options haven't worked. Our approach is rooted in evidence-based research and proven results. We're changing lives every day. We are an Equal Opportunity Employer—if you're qualified, you're welcome here.

Benefits

• 90% coverage for medical, dental, and vision
• 401(k) - Investing in your future with us
• Paid Time Off - 10 PTO days (15 after your first year) + 10 paid holidays to rest and recharge

Pay

$60,000 annually