Hospitality Lead
HUNGRY · Oakland, CA · 3 wk ago
On-siteCustomer Service$28/hrFull-time
Who We Are HUNGRY is revolutionizing workplace dining with an unwavering commitment to obsessive hospitality and flawless execution. Founded in 2016 by entrepreneurs Eman Pahlavani and Jeff Grass, HUNGRY connects corporate offices in 19 cities across the United States and Canada with top-tier chefs and local restaurants to deliver extraordinary culinary experiences. From large-format catering and memorable events to individually packaged group meals, snacks, and pantry solutions, HUNGRY ensures every detail is thoughtfully handled to prioritize quality and convenience. Rooted in a mission of social responsibility, HUNGRY fosters local economic growth while embracing eco-friendly practices. The company goes even further, donating one meal for every two purchased, making a tangible impact on communities nationwide , as it has already donated over 3 million meals to date. We're looking for: "people person" who enjoys meeting othersLove working as a team, leading a team, and appreciate the chance to collaborateUnderstands how to create a great customer service experienceUnderstands how to troubleshoot when in situations such as:Running out of foodOut of safety temperaturesMissing itemsDamaged itemsCustomer complaintsHave a focus on quality and take pride in your workComfortable working independently with responsibilitiesCan keep cool and calm in a fast-paced & energetic work environmentCan maintain a clean and organized workspace What You'll Do: Receive deliveries of catering items from our food partner/delivery partnersHeat and finish meals in the oven, garnishing according to chef's specificationsPresent and serve food in a clean and organized mannerEducate customers & professionally answer food related questionsAssist Porter/Barista with coffee grinding and brewing equipment when necessaryMaintain careful inventory of all food products/ordersTroubleshoot breakdowns, maintaining supplies, assisting Barista with performing preventive maintenanceStocking and restocking of snack productsQuality Assurance of all food and beverage itemsservice 3 Coffee machines, 4 Water/ice machines, helping manage the micro market--accepting orders & stocking products Requirements Previous Hospitality, culinary, food prep experience and proven track record of successPossess a Serv Safe Manager Certificate current Food Handler Card and understand food safety principlesMeticulous, dependable, organized, forward thinking, initiative-taking, and approachableComfortable learning new tasks and using new toolsAccurate problem reporting and resolutionCareful understanding of products, allergens, and ingredientsAbility to understand and execute oral and written instructions & request clarification when needed Benefits Compensation: $28/hr