Hospitality Customer Service - Hotel Reservations (Remote)

Job Description

Aid clients in selecting and booking hotels, share accurate details on amenities, pricing, and availability, manage and update reservation details, communicate promptly and professionally via phone, email, or messaging.

Requirements

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus
• Flexible remote schedule

Qualifications

• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

What We Offer

• $45,000 - $65,000 a year

About the Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process-all from your home office.

Key Responsibilities

Manage hotel reservations, share accurate details on amenities, pricing, and availability, communicate promptly and professionally via phone, email, or messaging.

What We Offer

• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks