Hospitality Attendant | Inn at Bellefield

About the role

Welcome, greet and interact with guests in the breakfast and lobby area. Handle guest complaints ensuring guest satisfaction. Maintain standards of quality and cleanliness throughout daily assignments. Observe all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned.

Responsibilities

• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Aid with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Perform other duties as assigned.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

About The Team

In the heart of New York’s Hudson River Valley, the Inn at Bellefield is situated directly across from the Culinary Institute of America. This picturesque property has 137 guest suites with fully equipped kitchens and an ample seating area. On site, this hotel features a true culinary and lounge experience with an outdoor patio that is anchored by a firepit, as well as an extensive fitness center. In town for a corporate or social event, we offer an on-site multi-purpose flexible gathering space that seamlessly converts to a serve a variety of uses. Conveniently located less than 90 minutes from New York City, this property is perfect for a getaway and a must-see for domestic and international travelers alike.

Benefits

• Health insurance
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts
• Complimentary night hotel stays per year at any Shaner Hotel property (based on availability)