Hospitality Aide - Willow Springs

Responsibilities

• Welcome new residents and assist with orientation to the facility.
• Deliver water, snacks, meals, and other comfort items as requested.
• Aid residents with non-clinical needs and daily comfort measures.
• Escort residents to activities, appointments, and dining areas.
• Maintain clean, organized resident rooms and common areas.
• Restock supplies throughout the facility.
• Assist with resident engagement and social activities.
• Answer call lights and communicate resident needs to nursing staff.
• Provide exceptional customer service to residents, families, and visitors.
• Assist the nursing team with non-direct care tasks as assigned.

Qualifications

• A high school diploma or equivalent is preferred.
• Previous customer service, hospitality, caregiving, or healthcare experience is a plus.
• A friendly, compassionate, and professional demeanor is required.
• Strong communication and interpersonal skills are essential.
• The ability to work effectively in a fast-paced environment is necessary.
• Dependable attendance and a strong work ethic are important.
• The ability to push, pull, lift, and move supplies as needed is required.