Hospitality Account Manager

At INSPIRE, we know the value of exceptional people and our people are the primary reason for our success. We pride ourselves on providing our employees with an environment conducive to continued growth and career achievement in a customer-focused, innovative, and team-based setting. Our team delivers quality technology, qualified technicians, and a creative vision that enables clients to effectively communicate at conferences, meetings, and events—all while building trusting and lasting relationships through professional and personalized service.

About the role

The Account Manager will prospect new clients for national business opportunities while maintaining relationships with existing clients to encourage repeat business. Responsibilities include providing estimated budgets that support the client’s vision while maintaining a profitability threshold of 45% for each event, and working to reach annual revenue performance goals established by INSPIRE.

Responsibilities

• Contact national sales lead sources, including Convention and Visitors Bureau’s calendar and internet searches
• Monitor in-market client lists to ensure information is kept up to date
• Operate seamlessly with both Sales and Operations teams
• Demonstrate organization and accountability in the position
• Uphold excellent customer service skills under pressure
• Articulate ideas, concepts, and directions clearly and concisely
• Maintain grooming to company and client standards
• Exhibit excellence in customer service, organization, and problem-solving
• Establish credit accounts for events invoicing over $10,000
• Work with Accounts Receivable on invoicing and create Credit Memos when appropriate
• Complete a Job Cost on all events invoicing over $5,000 pre-tax
• Perform other duties or responsibilities as assigned

Benefits

INSPIRE offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with company contribution
• Short-Term and Long-Term Disability Coverage
• Life Insurance
• Paid Time Off and Holiday pay
• Additional voluntary benefits

Our benefits program is divided into three sections:

• Strive to Health: Health benefits, wellness programs, nutrition, self-care, and challenges
• Strive to Wealth: Income protection, discount programs, financial planning, and retirement (401k)
• Strive to Wellbeing: Mental health focus, mindfulness, community giving, resiliency, and assistance programs

We offer quarterly challenges with opportunities to win prizes and gift cards, and all programs are accessible via convenient apps. Our Strive2Thrive program utilizes social media for further engagement.

Pay

The salary range for this role is $60,000–$65,000.

Location: The Broadmoor in Colorado Springs, CO.