Hospitalist Practice Specialist

Responsibilities

• Support co-workers in quality audit, coding and billing and comply with ICD10/CPT coding & chart review to assist with accurate documentation and timely release of billing.
• Availability by phone or pager for schedule emergencies, patient complaints, or other facility/practice related issues.
• Enhance Client, PCP, Patient, and Provider Satisfaction as well as Quality, Case Management, Emergency Department, and other facility relations.
• Facilitate coordination and communication between the practice and community PCPs/Consulting Specialists as needed.
• Daily faxing of H&P/Discharge Summaries to local PCP’s.
• Complete weekly tracking forms designated for the HM/CC Program.
• Cook up with field operations team to analyze and provide feedback to both SCP Health and Hospital leadership teams.
• Work collaboratively with Staffing Operations team and attend related meetings in support of the practice.
• Provide support to the Medical Director and Field Operations team by assisting with meeting preparation and attendance, data collection, and departmental coordination efforts.
• Support the Medical Director with gathering data for monthly Medical Directors report to SCP Health and Facility Administration.
• Manage daily operations and recommend improvements to the practice as it relates to KPI’s, and Client & Provider Satisfaction as established by both SCP Health and the client.
• Daily completion of BPCI-A program providing disposition of patients within mySCP Care App, if applicable.
• Establish and facilitate the process for signature and documentation on orders, death certificates, and clinical paperwork to ensure timely completion by the Providers.
• Daily mail collection from facility mailroom and distribute to Providers, sending all EOB’s (Explanation of Benefits) to SCP Health Dallas office.
• Establish and facilitate standing meetings between Hospital Administration, designated facility department managers, and SCP Health’s Corporate Field Operations teams (JOC, Provider meetings, etc.).
• Liaison between SCP Health and hospital personnel involved in all interdisciplinary processes (medical records, documentation, administration, case management, etc.).
• Monitor and support daily operations regarding physician signatures, provider credentialing, physician completion of medical records and physician completion of daily billing.
• Serve as liaison between the practice and the community primary care physicians, as well as supporting market efforts and the hospital priorities to ensure retention of existing referrals and future growth.
• Aid in setting up post discharge follow up, patient experience engagement, and other follow-up tasks, as necessary.
• Aid in the implementation, training, updates, and ongoing support of Telemedicine program where applicable.
• Arrange and assist with new provider interviews, orientation, onboarding, and training on related systems (mySCP Care, CDI training, etc.).

Requirements

Must exhibit strong skills in Microsoft Office including Excel, Word, and Outlook.

Must be well organized and demonstrate exceptional time management and priority setting skills.

Must be able to communicate effectively with all levels of management, staff, physicians and other professionals both orally and in writing.

Must be able to represent SCP Health and the client as the local point of contact for Marketing, Physician Relations, and Customer, Patient and Employee satisfaction.

Education (Required And/or Preferred)

• High School Required
• Bachelor’s Degree – Preferred

Work Experience/Qualifications

• Practice Management/Healthcare – 1 - 2 years of experience or Office Management 2-3 years of experience.
• Would be enhanced by Project Management, Marketing, or experience working inside/alongside hospital-based environment or functional areas.

Primary Location

Munson Healthcare Facility Based: Otsego Memorial Hospital (preferred) or Grayling Hospital

Pay Range

46,607.00 - 66,233.00 USD annually