Hospital Unit Support Specialist, PRN

Primary Job Functions

• Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.
• Returns incomplete documentation to the program supervisor.
• Keys billing information on a daily basis from the DSR into the CSM system appropriately.
• Files documentation in the appropriate section of the consumers’ records as needed.
• Completes administrative review when needed.
• Performs basic clerical functions.
• Completes census maintenance on a daily basis accurately and completely, including the “head in the bed check” completed at midnight.
• Completes Compliance Checklists on a daily basis.
• Makes copies and faxes information as needed and checks fax regularly.
• Affixes charts and checks records for availability of forms.
• Notifies nurses of e-signature changes.
• Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts.
• Notifies applicable staff of emergency situations in an appropriate and timely manner.
• Ensures the cleanliness and orderliness of the units.
• Affords assistance with pulling and locating charts and with other requests.
• Maintains the chart tracking (charge-out) system to track the location of each record.
• Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes/orders.
• Restraints and Seclusion observation sheets.
• Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed.
• Accesses labs on a daily basis, prints reports and places on appropriate charts for review.
• Safeguards unit/nursing supplies at appropriate levels.
• Keeps Dietary informed of admissions and prints dietary tickets as needed.
• Ensures that all unit copiers are working appropriately and reports issues to IT department.
• Affords assistance with facilitating hospital phone time in professional, organized, and quiet manner.
• Serves as the back-up for the Admission Support Specialist if necessary.
• Supports Front Desk Support Specialist as needed.

Other Duties That May Be Performed Depending On Facility

• Pulls mail.
• Runs census.
• Checks for weekend admissions.
• Checks all room assignments.
• Discharges packets for receiving facilities including to ICF units to include Psychiatric evaluation, H&P, Labs and X-rays.
• Does not leave without letting nurse know.

Supervision and Consultation

• Sets supervision and consultation as needed.
• Accepts and employs suggestions for improvements.
• Actively works to enhance skills.

Customer Service Driven Care

• Treats consumer with care, dignity, and compassion.
• Respects consumers’ privacy and confidentiality.
• Is pleasant and cooperative with others.
• Works in a cooperative manner with other AltaPointe employees.
• Affords assistance to consumer and visitors as needed.
• Is sensitive to the consumer’s needs, expectations and individual differences.
• Is gentle and calm with consumers, families and others as appropriate.
• Works pro-actively to problem solve issues for family and consumers prior to involving supervisor or program management.
• Utilizes hospitality skills as the facility representative during all consumer and guardian encounters.
• Courteous and respectful towards consumers, visitors, and co-workers.

Administrative and Other Related Duties As Assigned

• Participates actively in Performance Improvement activities.
• Participates actively in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Follows AltaPointe policies and procedures.

Physical Requirements

• Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch.
• Reaching forward to place paperwork on a document stand.
• Grasping to turn keys in doors throughout facility, grabbing files/paperwork.
• Lifting and carrying up to 15 pounds to transport small quantity of charts various distances in facility.
• Fine manipulation/dexterity for data entry, writing and handling paperwork.
• Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies.
• Sitting can be in frequent bursts up to 10 minutes. Extended sitting can be up to, but limited to 1 hour.
• Bending forward squat/lunge stoop or crouch to access the levels that are at floor waist level.
• Forward bending while sitting or crouching to access safe in office may be needed.
• Forward reaching, reaching out to front , and overhead reaching with up to 5 pounds to 15 is performed when filing records and charts.
• Forward reaching, overhead reaching and reaching down while filing medical record that can range up to 15 pounds.
• Lifting various ranges from the floor to overhead throughout the day with up to 15 pounds (medical records and supplies).
• Frequent pushing/pulling with a force up to 25 pounds (medical record cart) and doors throughout the facility (5 pounds).
• Step ladder climbing frequently to access higher shelves for filing and stocking/retrieving supplies.
• Strong grasp/pinch grip needed to use keys in doors and to handle medical records paperwork.
• Fine manipulation/dexterity to use computer, write and handle medical records paperwork.
• Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds.
• Must have visual acuity in at least one eye and manual dexterity.
• Any additional duties as assigned by management.

Qualifications

• High school graduate or equivalent.
• Preferred applicants have experience in the healthcare field, with experience relative to admissions and discharges.