Hospital Shuttle Driver (CDL) - Englewood, CO
Primary Objective
The primary objective of a CDL Driver is to safely and efficiently operate commercial vehicles to transport passengers, goods, or materials while complying with all traffic laws, safety regulations, and company policies. This role ensures timely and reliable transportation services, maintains vehicle safety and cleanliness, and delivers exceptional customer service.
Duties And Responsibilities
Safe and Efficient Transportation - Operate shuttles or commercial vehicles safely and efficiently, following all traffic laws, conducting regular inspections, reporting issues, and adjusting routes as needed to maintain timely service.
Passenger Assistance and Customer Service - Provide welcoming experience by assisting passengers with boarding, luggage, and mobility needs, while offering helpful information and professionally addressing concerns to ensure a safe and positive travel experience.
Vehicle Maintenance and Safety Compliance - Conduct daily vehicle inspections, maintain a clean and safe vehicle, and report issues promptly. Ensure compliance with company safety policies, DOT regulations, and CDL standards, operating the shuttle safely and efficiently in all conditions.
Communication and Coordination - Maintain clear communication with dispatchers, staff, and management to ensure smooth operations, follow protocols for real-time updates, and collaborate with teams to deliver seamless transportation services. Must be able to use a personal cell phone for work purposes, if required.
Customer Service and Teamwork - Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service. Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
Attendance and Professionalism - Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
Knowledge, Skills, And Abilities
Competency/Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - High school diploma or GED required. Customer service experience is preferred, with a strong emphasis on a positive, helpful attitude and willingness to provide excellent service. Previous experience in parking, hospitality, or related customer service fields is beneficial.
Candidates must be at least 25 years old and possess a valid Class C CDL driver’s license with a passenger (P) endorsement if applicable. A minimum of one (1) year of shuttle driving or transportation experience is required. Applicants must have a clean driving record with no major violations and successfully complete an MVR check, background screening, and DOT physical examination (if applicable) to maintain compliance with company and safety standards.
Additional Responsibilities
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Physical Demands
Must be able to sit for extended periods while driving, lift to 50 pounds, and work in various weather conditions, all while maintaining professionalism and high-quality service in both indoor and outdoor environments.
Work Environment
Operate a shuttle in varied traffic conditions while ensuring passenger safety and timeliness. The role involves constant interaction in a fast-paced environment, requiring strong communication, adaptability, and a focus on excellent customer service.
Additional Compensation And Benefits
Health Benefits - Medical, vision and dental insurance – Upon eligibility
401K - Upon eligibility
Supplemental Insurance - Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Continuous nationwide growth opportunities
Paid time off
Paid training
Tuition assistance through Bellevue University – Up to $5,250 per year
Nationwide discounts through Perks at Work
Military friendly employer
Pay Transparency
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.
PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
EEO Statement
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.