Hospital Shift Lead-Lovet Surprise

About the role

Lovet Pet Health is seeking an Animal Hospital Supervisor to join our team!

Responsibilities

• Learning and applying leadership and management training skills regarding employee relations, client relations and daily hospital operations.
• Directly involved in training staff on procedures.
• Supervisors will take on duties of the Hospital Manager when the Manager is not at the hospital.
• Administrative duties such as ordering supplies, staff evaluations, and various hospital audits may apply to this role.

Qualifications

• Team Leader
• Excellent communication and interpersonal skills
• Empathy for pets, clients, and staff
• Creative problem solver
• Physical requirements: Must be able to lift at least 40 pounds, standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work

Benefits

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

Supervisory Responsibilities

• The position may supervise CRS staff, Technical Staff, or both in a hospital
• Responsible for training staff on all aspects of Kennel, CRS, or Technician roles
• Ensure team is using proper protocols and procedures when handling pets, and working with clients
• Able to learn and understand hospital flow, client appointment scheduling and employee/doctor scheduling in order to maximize hospital opportunities
• Organizing and/or participating in all team meetings is required
• Oversight over completion of daily, weekly, or monthly hospital task lists
• A general understanding of hospital financial goals
• This role may be involved in employee scheduling, hospital billing and financial processes, as well as addressing client concerns

Required Skills/Abilities

• Team Leader
• Excellent communication and interpersonal skills
• Empathy for pets, clients, and staff
• Creative problem solver

Physical Requirements

• Must be able to lift at least 40 pounds
• Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work

Benefits

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth