Hospital Services Continuous Improvement Manager

About the role

The Hospital Services Continuous Improvement Manager supports transformative initiatives across DaVita's hospital-based dialysis programs. This role focuses on driving process improvements, supporting operational excellence, and ensuring consistent execution of initiatives within acute care settings.

Responsibilities

• Facilitate trainings, workshops, and coaching sessions to build CI capability across teams.
• Support cross-functional improvement initiatives that impact hospital-based dialysis programs and acute care operations.
• Execute continuous improvement projects using Lean, Six Sigma, and other methodologies to improve quality, reduce costs, and streamline workflows.
• Partner with local and divisional leaders to implement solutions and monitor sustainability of improvements.
• Conduct data analysis and develop reports to measure performance against project goals.
• Translate findings into clear recommendations and provide updates to leadership.
• Collaborate with the CI Director and divisional leadership to ensure alignment with broader organizational goals.
• Manage timelines and deliverables for assigned initiatives.

Requirements

• Bachelor’s degree in nursing, healthcare administration, business, engineering, or a related field.
• 1-2 years of experience supporting process improvement initiatives with measurable results.
• Knowledge and application of Lean, Lean Six Sigma, Six Sigma or similar methodologies.
• Strong problem-solving and analytical skills.
• Ability to collect, maintain, analyze, and report on complex datasets.
• Ability to communicate effectively with stakeholders at multiple levels of the organization.
• Experience working in cross-functional teams and managing multiple priorities.
• Ability to educate and influence without direct authority.

Preferred Qualifications

• Licenses and certifications: Lean Six Sigma Green Belt.
• Familiarity with design thinking principles.

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.

Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.

Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.