Hospital Service Technician
About the role
The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. They are expected to maintain a professional relationship with all hospital staff and other personnel and act as subject-matter experts of customer service.
Responsibilities
- Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
- Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
- Provides a quality service, performs to quality standards, and meets both customer and company metrics.
- Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.
Requirements
- A high school diploma or equivalent.
- Customer service experience required and prior work experience in hospital setting preferred.
- Basic computer skills.
- Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
- Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
- Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
Qualifications
High school diploma or equivalent.
Customer service experience required and prior work experience in hospital setting preferred.
Basic computer skills.
Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
Skills
Customer service experience.
Basic computer skills.
Benefits
Health insurance options for Medical, Dental & Vision plans.
Short- and Long-Term Disability plans.
Flexible Spending Accounts.
Health Savings Accounts.
Life Insurance Options.
Paid Time Off.
401K Saving Plan with employer match.
Employee Discounts.
Tuition Reimbursement.
Daily Pay program.
Employee Assistance Program.
Wellness programs.
Pay
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors.
Schedule
Shift: Monday-Friday + rotating weekends, 9:00am-5:30pm.