Jobs · Information Technology · Massachusetts

Hospital Security Officer - Full-Time, 1st shift

Securitas Security Services USA, Inc. · Marlborough, MA · 1 wk ago
On-siteInformation Technology$21/hrFull-time

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry, with operations in 47 countries, 355,000 employees worldwide, and over 150,000 clients. Our Receptionist / Patrol Officer positions help maintain a safe and secure environment by actively monitoring premises, patrolling locations, preserving order, and enforcing regulations for client sites. Security Officers also provide customer service and information to employees and visitors.

About the role

A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order.

Responsibilities

  • Monitor security cameras and patrol assigned premises to detect suspicious activity, unauthorized access, or safety hazards.
  • Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
  • Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
  • Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports.
  • Conduct foot or vehicle patrols to ensure all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
  • Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
  • Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
  • Handle minor disputes or disturbances using conflict resolution skills to maintain a calm and safe environment.
  • Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents.

Qualifications

  • Excellent observational and de-escalation skills; able to remain calm under pressure.
  • Strong communicator; capable of working closely with both global and local security teams.
  • Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
  • Ability to stand and walk for long periods of time.
  • Intermediate computer skills required.

Requirements

  • At least one year of prior security experience required.
  • At least 18 years of age.
  • Reliable means of communication and transportation.
  • Legal right to work in the United States.
  • Ability to effectively speak, read, and write English.
  • High school diploma, GED, or equivalent.

Schedule

Monday - Friday, 8:00 AM - 4:00 PM

Pay

$21.00 per hour

Benefits

  • Medical Insurance (Anthem), Dental Insurance (Aetna), and Vision Insurance (VSP)
  • 401k with employer matching
  • Paid life insurance
  • Paid time off, paid uniforms, and paid training
  • Specialized programs to assist in healthy lifestyle and financial wellness
  • Employee Assistance Programs (EAP)
  • Employee discount programs (vehicles, cell phone, cable, appliances, theme park tickets, etc.)
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work (may be available as a combination of vacation and sick time or under a PTO policy, depending on local requirements)
  • Access to earned wages on a daily basis prior to payday (restrictions, fees, and waiting periods may apply)

Benefits may differ for union members.

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