Hospital Security Officer (2nd Shift & 3rd Shift)

About the role

Provide exceptional customer service to patients, visitors, and staff entering the hospital. Assist with wayfinding and information to patients, visitors, and staff. Perform security checks, patrols, and monitor special assignments. Conduct incident investigations and provide documentation for follow-up. Respond to and assist in all incidents regarding safety and security. Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement. Respond to and resolve emergencies such as fire, HazMat, and security alarms. Provide security surveillance of institution, including physiatric units. Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems. Escort to parking ramps and outlying areas. Perform safekeeping procedures. Provide effective oral and written communication. Enforce all institution policies and procedures.

Responsibilities

• Provide exceptional customer service to patients, visitors, and staff entering the hospital.
• Aid with wayfinding and information to patients, visitors, and staff.
• Perform security checks, patrols, and monitor special assignments.
• Conduct incident investigations and provide documentation for follow-up.
• Respond to and assist in all incidents regarding safety and security.
• Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement.
• Respond to and resolve emergencies such as fire, HazMat, and security alarms.
• Provide security surveillance of institution, including physiatric units.
• Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems.
• Escort to parking ramps and outlying areas.
• Perform safekeeping procedures.
• Provide effective oral and written communication.
• Enforce all institution policies and procedures.

Requirements

• Two years’ experience in security and safety, or fire safety, or law enforcement; or One year of post-high school education related to security and safety and on year of experience in security and safety; or Two years of post-high school education related to security and safety.
• Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
• Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment.

Qualifications

• Two years of customer service experience.
• Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc).
• Exceptional written and verbal communication skills.

Skills

• Ability to walk and climb stairs.
• Ability to lift and carry fifty pounds.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.

Benefits

Regular salaried position located in Iowa City, Iowa. Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information about Why Iowa?, click here.

Pay

Starting Salary: $18.72/ hour plus shift differential and potential over time.

Schedule

2nd Shift (1500-2300) & 3rd Shift; (2300-0700).

Contact Information

Organization: Healthcare
Contact Name: Lupita Larios
Contact Email: lupita-larios@uiowa.edu