Hospital Manager - Veterinary Urgent Care Center East Providence

About the role

Welcome to the Veterinary Urgent Care Center in East Providence, Rhode Island. This is where your passion for high-quality small animal medicine meets a community that genuinely respects our commitment to prompt, compassionate care. We are known for providing dedicated support to pet owners when they need it most, a dedication reflected in our stellar 4.9-star Google rating. We believe that when we empower you, the entire team succeeds. We are looking for collaborative and compassionate teammates ready to make a significant impact in the lives of pets and their families.

Responsibilities

• Cultivate a healthy culture aligned with our WAG values.
• Guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive business success by managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the client experience by ensuring every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

Requirements

• Proven experience managing a P&L, with a track record of driving results.
• A successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Qualifications

• Competitive compensation based on experience and role.
• Comprehensive benefits package including medical, dental, vision insurance, and an Employee Assistance Program (EAP).
• Retirement options with 401k contributions.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Benefits

• Comprehensive benefits package designed to support you at every stage.
• Stability of a local practice backed by the comprehensive benefits and resources of a larger network.
• The focus is on investing in you, so you can focus on what you love.

Schedule

Our schedule is designed to accommodate the needs of our team and clients. Specific details will be provided during the interview process.

Pay

Compensation is competitive and based on experience and role. Details will be discussed during the interview process.

Skills

• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong problem-solving and decision-making abilities.
• Effective time management and organizational skills.

Benefits

• Comprehensive benefits package including medical, dental, vision insurance, and an Employee Assistance Program (EAP).
• Retirement options with 401k contributions.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Why Mission Pet Health?

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Equal Opportunity Employer

We embrace diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer.