Hospital Manager - Mult Site - Pet Care Center (Chalmette)

About the role

You are invited to join the dedicated clinical team at Pet Care Center Chalmette, a hospital deeply committed to providing the highest quality medical care available since 1958. We are proud that our commitment to excellence is recognized by the community, reflected in our excellent 4.9-star Google rating. Crucially, we operate as an American Animal Hospital Association (AAHA) accredited facility, placing us among the top 15% of veterinary hospitals that meet or exceed rigorous standards in surgery, patient care, diagnostic imaging, and anesthesiology. This is where you can truly do your best work alongside some of the industry's most respected professionals. Our long history, serving the community since 1958, provides a stable, experienced foundation for all our teammates.

Responsibilities

• Cultivate a healthy culture: Champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop your team: Guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive business success: Take ownership of the hospital’s financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a high-performing team: Lead recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the client experience: Ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

Requirements

• Proven experience managing a P&L, with a track record of driving results.
• Successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Qualifications

• Proven experience managing a P&L, with a track record of driving results.
• Successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Skills

• Proven experience managing a P&L, with a track record of driving results.
• Successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Benefits

• Comprehensive coverage options including Medical, Dental, and Vision insurance.
• Access to our Employee Assistance Program (EAP).
• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

Hours vary based on department needs.