Hospital Liaison (62160)

Responsibilities

• Receiving communication from referring treatment agencies via phone, email or fax.
• Responding to referring individuals and agencies in a timely fashion, usually within the same day, to discuss referral needs.
• Providing a level of care assessment and determination for purposes of uniting clients with the treatment team that will provide the level of care needed upon discharge from the external treating facility.
• Maintaining a data tracking record with the referral information to include the day of referral and scheduled follow up appointment.
• Maintaining regular communication with Aurora MHC treatment teams in order to be fully aware of the internal referral processes used to set clients up for their needed services.
• On occasion providing education to internal and external referring individuals to assist for a smooth and collaborative referral process.
• Working closely with primary supervisor to problem solve referral issues as they occur.
• Cooking with assigned hospitals to coordinate referrals of clients from acute psychiatric treatment units to other facilities for more intensive and longer term services.
• Interacting with the Colorado Access liaisons to coordinate treatment and meet the 7 days post hospital follow up engagement goal.
• Cooking with assigned hospitals to coordinate referrals of clients from acute psychiatric treatment units to other facilities for more intensive and longer term services.
• Maintaining regular communication with Aurora MHC treatment teams in order to be fully aware of the internal referral processes used to set clients up for their needed services.
• On occasion providing education to internal and external referring individuals to assist for a smooth and collaborative referral process.
• Working closely with primary supervisor to problem solve referral issues as they occur.

Requirements

• Bachelor's degree
• PREFERRED: Master's degree in a clinical human services field
• No experience needed
• Strong interest in working in Mental Health arena
• Ability to comprehend and effectively respond to all client presentations and crisis situations
• Ability to document interactions with clients, other agencies and mental health professionals

Schedule

Monday–Friday, 8:30 AM–5:00 PM, with a hybrid work arrangement. This role includes a combination of in-office and remote work, with an expectation of being in the office two days per week (Tuesday and Thursday) and working from home three days (Monday, Wednesday, and Friday).

Pay

The starting wage is based on experience and company equity. Paid bi-weekly. $21.03 - $31.56 per hour

Bilingual Language Differential Pay

Employees who successfully pass a language assessment are eligible to receive bilingual differential pay. This differential is provided as a fixed amount of $3,000 per calendar year, paid on a bi-weekly basis across 26 pay periods, and prorated based on hire date and full-time equivalency (FTE).

Benefits

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability

Our Mission

Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Core Values

• Passionate caring
• Rising to the challenge
• Honoring and respecting all persons
• Believing in resilience
• Putting clients and community first
• Commitment to teamwork

Equal Opportunity Employer

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.