Hospital Billing/Revenue Cycle Application Analyst III

About the role

The Application Analyst III is primarily responsible for supporting all aspects of hospital billing/revenue cycle applications that support the operation of the clinic. This includes responsibilities of the Application Analyst I and II as well as plans for support escalations, training, and processes such as break/fix and systems change management. The role also tests and supports custom system development.

Responsibilities

• Plan tier one technical support processes, such as break fix, troubleshooting, and systems change management
• Plan tier 2 technical support processes
• Plan training
• Plan systems validation processes to meet regulatory compliance
• Plan system configuration
• Test and support custom system development

Required Qualifications

• High School Diploma or equivalent
• Four years of IT experience; preferably in a health care setting
• Able to rapidly solve IT systems problems that interfere with or disable clinical operations
• Ability to identify and triage issues appropriately
• Ability to organize and prioritize concurrent responsibilities and demands
• Ability to use initiative and sound judgment in carrying out responsibilities
• Ability to meet timelines for assigned tasks
• Ability to train others in how to use systems
• Ability to build relationships while maintaining appropriate boundaries
• Ability to work in a complex, fast paced, health care environment
• Demonstrated interest in advancing technical capability
• Customer service skills

Preferred Qualifications

• BA/BS in related field
• One year of experience supervising other employees preferred
• MS Visio, Excel
• Transact SQL
• Crystal Reports

Pay

The hourly pay range for this position is from $104,458.00 to $165,089.00 and pay offered will be based on experience and qualifications.

Benefits

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).