Hospice Weekend Coordinator
Beth Israel Lahey Health · Plymouth, MA · 1 wk ago
Healthcare$37–$80/hrFull-time
Weekend, Day Shift Duties/Responsibilities
- Responds to all requests in a positive manner.
- Working knowledge of the skills and service provided by each member of the multidisciplinary team and the ability to relate these to identified patient needs.
- Prioritize and assigns referrals based on patient's hospice needs.
- Understands and integrates relevant hospice standards, regulations and practices to make decisions regarding appropriateness for care.
- Accepts and documents verbal orders related to the initiation of services.
- Inputs initial information into Epic to begin the admission process.
- Elicits and gathers accurate and pertinent information regarding the patient's condition at the time of intake, to accurately identify critical information needed to initiate hospice care.
- Forwards all referral information to the appropriate team for timely initiation of services.
- Responds to telephone requests for information and interprets services to callers.
- Triages patient calls, advises interventions based on clinical knowledge and/or makes skilled nurse visit to assess patient.
- Acts as a resource to patients, families, and caregivers as needed.
- Works collaboratively with the weekend Administrator On Call (AOC) to address patient related issues that arise.
- Triages unanticipated patient needs and assigns visits accordingly, schedules patient visits and makes nurse visits as needed.
- Communicates with the physician regarding the patient's needs and obtains/receives physician's orders as required.
- Provides timely communication to the clinical team whenever there are unusual requests or complex situations/orders.
- Practices confidentiality principles set by the agency and federal HIPAA guidelines.
- Completes documentation in accordance with agency timeliness policies.
- Maintains and updates clinical knowledge and skills based on current nursing practice.
- Adheres to departmental requirements for required training.
- Identifies specific learning needs and goals and collaborates with nursing leadership in developing a plan to meet them.
Additional Duties
- Participates in the weekend/holiday rotation as defined by BIDP.
- Participates in in-service programs and supervises, teaches and precepts hospice nursing staff.
Education/Experience
- Professional Nurse from a Graduate of National League for Nursing accredited school of nursing.
- Bachelor's degree preferred.
- 2-3 years' experience in hospice services.
- Comprehensive knowledge of hospice regulations.
- Demonstrates excellent observation and problem solving/critical thinking skills.
- Well-developed verbal and written communication skills; essential computer skills to work with EMR.
- Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.
- Self-directed and able to work with minimal supervision.
- Shows strong ability to organize and prioritize workload independently.
Physical/Environmental Requirements
- Frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs.
- Sometimes lifting in excess of 50 – 100 lbs.
- Constant use of hearing, sight and speech.
- Frequent use of smell and touch.
- Frequent keyboard and telephone use.
- Constant concentration and problem solving.
Pay Range
$37.00 - $80.00