Hospice RN Executive Director I
Gentiva · Wilkesboro, NC · 3 mo ago
HealthcareFull-time
About the role
Lead with Compassion. Serve with Purpose. Transform Hospice.
We have an exciting and rewarding opportunity for a RN Hospice Executive Director to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management. If you’re a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.
Responsibilities
- Provides hands-on leadership for a hospice program with growth opportunity, accountable for clinical quality, operational performance, and sustainable census expansion.
- Demonstrates a commitment to excellence through focusing on quality care and/or service.
- Uses statistical and qualitative information to manage quality.
- Requires employees to exhibit technical knowledge and effective skill education related to their job.
- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
- Ensures that policies and procedures are followed.
- Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work by: Actively pursuing self-development, attending in-services, and circulating relevant information to appropriate employees.
- Manages Human Resources effectively.
- Shows consistency between words and actions.
- Promotes/provides for core orientation, at the direction of the Administrator, plus location and job specific orientation, in-service training and continuing education for employees, volunteers and contract personnel.
- Conducts educational programs for outside agencies as deemed necessary.
- Recommends a sufficient number of qualified and competent persons to provide services.
- Responsible for the selection, supervision, and evaluation of interdisciplinary team members in collaboration with the Administrator.
- Collaborates with the Administrator, Corporate leadership and employees to establish goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.
- Determines qualifications and competence of employees, in collaboration with the Administrator.
- Completes all performance evaluations in collaboration with the Administrator prior to due date.
- Takes appropriate and timely action in disciplinary situations in collaboration with the Administrator; documents actions taken in accordance with policy.
- Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.
- Manages Office Operations effectively
- Directs the multiple teams of the assigned location, if applicable.
- Plans and organizes tasks and resources to achieve strategic goals and objectives.
- Consistently demonstrates the ability to recognize, establish and deal with priorities.
- Makes recommendations for service area regarding market opportunities for new programs or service.
- Affirms the importance of maintaining a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately in collaboration with the Administrator.
- Processes emergency calls and requests for assistance.
- Assists with problem solving for patients in all settings.
- Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
- Makes recommendations for service area regarding market opportunities for new programs or service.
- Affirms the importance of maintaining a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately in collaboration with the Administrator.
- Ensures accuracy of marketing materials, public information materials and activities in collaboration with the Administrator.
- May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule (only if a Registered Nurse).
- Continually seeks ways to reduce costs without affecting quality.
- Controls use of overtime and temporary personnel, in collaboration with the Administrator, except when justified by increased volume or decreased staffing levels.
- Recommends space and other resources for needed services.
Qualifications
- Registered Nurse with minimum of associate’s degree in nursing required.
- Bachelor’s degree in Nursing (BSN) from an accredited school of nursing preferred.
- Minimum one year management/supervisory experience required.
- Two or more years’ experience in hospice/home care required.
- Meets all state-specific requirements for the Administrator role (if functioning as the Alternate or Interim Administrator).
- Three years’ experience in direct patient care in a clinical setting preferred.
- Three to five years healthcare sales/management experience preferred.
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
- Proven ability to manage teams, budgets, and interdisciplinary operations.
- Exceptional communication, organizational, and leadership skills.
- Commitment to high-quality, compassionate care for patients and families.
- Licenses, Certifications and/or Registration: Current license to practice nursing in the state of requested employment, if applicable.
- CPR Certification.
- Current automobile insurance and valid driver’s license.