Hospice RN Executive Director I
Gentiva · Wausau, WI · 1 mo ago
HealthcareFull-time
About the role
Lead with Compassion. Serve with Purpose. Transform Hospice. We have an exciting and rewarding opportunity for a RN Hospice Executive Director to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management.
Responsibilities
- Provides hands-on leadership for a hospice program with growth opportunity, accountable for clinical quality, operational performance, and sustainable census expansion.
- Demonstrates a commitment to excellence through focusing on quality care and/or service.
- Incorporates continuous quality improvement principles in day-to-day activities.
- Uses statistical and qualitative information to manage quality.
- Requires employees to exhibit technical knowledge and effective skill education related to their job.
- Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
- Ensures that policies and procedures are followed.
- Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work.
- Manages Human Resources effectively.
- Shows consistency between words and actions.
- Promotes positive communications and keeps employees informed of changes.
- Directs the multiple teams of the assigned location, if applicable.
- Plans and organizes tasks and resources to achieve strategic goals and objectives.
- Consistently demonstrates the ability to recognize, establish and deal with priorities.
- Measures progress towards set goals; takes corrective action on projects, as appropriate.
- Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
- Achieves predetermined objectives and goals.
- Participates in selecting outside sources for needed services in collaboration with the Administrator.
- Ensures contract management is maintained for services from outside vendors/providers in collaboration with the Administrator.
- Assesses and improves branch/department performance as well as individual team's performance.
- Ensures documentation of services is accurate and timely.
- Monitors and supervises quality of patients' care of assigned location(s).
- Processes emergency calls and requests for assistance.
- Assists with problem solving for patients in all settings.
- Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
- Makes recommendations for service area regarding market opportunities for new programs or service.
- Ensures accuracy of marketing materials, public information materials and activities in collaboration with the Administrator.
- Provides a safe environment for patients, visitors, customers and employees.
- Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately in collaboration with the Administrator.
- Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
- Responsible for supervision and evaluation of family satisfaction surveys in collaboration with the Administrator.
- Incorporates safety topics into staff meetings.
- Regularly reviews safety policies and procedures; ensures that all employees are oriented to and understand their role in safety policies and procedures.
- Manages financial resources prudently and effectively.
- Completes financial reviews in collaboration with the Administrator on recommended schedule.
- Budget worksheets are completed and submitted by scheduled deadlines.
- Annual expenditures are within annual budget except where variances are volume driven and have been approved.
- Resource needs are anticipated and budgets are planned to meet those needs within known parameters.
- Budget variances are justified on a regularly scheduled basis.
- Continually seeks ways to reduce costs without affecting quality.
- Controls use of overtime and temporary personnel, in collaboration with the Administrator, except when justified by increased volume or decreased staffing levels.
- Recommends space and other resources for needed services.
Requirements
- Registered Nurse with minimum of associate’s degree in nursing required.
- Bachelor’s degree in Nursing (BSN) from an accredited school of nursing preferred.
- Minimum one year management/supervisory experience required.
- Two or more years’ experience in hospice/home care required.
- Meets all state-specific requirements for the Administrator role (if functioning as the Alternate or Interim Administrator).
- Three years’ experience in direct patient care in a clinical setting preferred.
- Three to five years healthcare sales/ management experience preferred.
- Strong understanding of hospice regulations, compliance, and Medicare conditions of participation.
- Proven ability to manage teams, budgets, and interdisciplinary operations.
- Exceptional communication, organizational, and leadership skills.
- Commitment to high-quality, compassionate care for patients and families.
- Current license to practice nursing in the state of requested employment, if applicable.
- CPR Certification.
- Current automobile insurance and valid driver’s license.
Benefits
- Competitive Pay.
- 401(k) with Company Match.
- Career Advancement Opportunities.
- National & Local Recognition Programs.
- Teammate Assistance Fund.
- Medical, Dental, Vision Insurance.
- Mileage Reimbursement or Fleet Vehicle Program.
- Generous Paid Time Off + 7 Paid Holidays.
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care).
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN).
- Free Continuing Education Units (CEUs).
- Company-paid Life & Long-Term Disability Insurance.
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC).