Hospice Regional Billing Coordinator

Join Silverado Hospice, supporting our Los Angeles and San Diego California locations, and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.We’re hiring a Regional Billing Coordinator – a detail-oriented and dependable professional who manages insurance verification, authorization, eligibility, and billing processes supporting our Hospice operations. This role helps ensure accurate and timely billing while maintaining compliance with payer requirements and applicable regulations.Be a Difference-Maker with a Hospice Care LeaderYou lead with accuracy, accountability, and a service mindset. You’re organized, comfortable managing multiple priorities, and able to work independently in a fast-paced healthcare environment. You understand that accurate billing and authorization processes are an important part of supporting exceptional care for patients and families.What You’ll Be DoingManage insurance verification and authorization processesProvide billing status updates during weekly billing review meetingsComplete required reports accurately and within established timeframesSubmit required Medicaid documentation, including hospice election notifications, attestations, and addendumsVerify patient eligibility monthly to confirm continued coverage and identify policy changesSubmit recurring authorization requests timely to prevent gaps in authorized servicesPerform daily billing audits and resolve billing hold errors promptly and efficientlyMaintain accurate billing records and filesRespond to requests and concerns from internal and external stakeholdersMaintain knowledge of regulatory and financial requirements related to hospice billingParticipate in applicable meetings, training, and in-servicesPerform other duties as assignedQualificationsHigh school diploma required; college coursework in business administration or a related field preferredExperience with insurance authorization and verification processesBilling experience preferredHospice experience preferred; palliative or supportive care experience strongly preferredProficiency with Microsoft Office applications and electronic medical record (EMR) systemsKnowledge of applicable laws, regulations, standards, policies, and procedures related to billing servicesExcellent verbal, written, and interpersonal communication skillsStrong attention to detail and organizational skillsAbility to remain composed and professional in stressful or emotionally challenging situationsMust be comfortable working in an environment with pets (dogs and cats)Associates must have reliable transportation to consistently meet attendance and punctuality standardsStrong attention to detail and organizational skillsWhy Choose Silverado?Fortune Magazine Best Workplace in Aging Services™Certified Great Place to Work®Strong internal mobility Anticipated pay range: $35 USD - $38 USD Silverado offers the following benefits to eligible employees: 401(k) matchingHealth, Dental and Vision InsuranceFlexible Spending Account (FSA)Paid time offTuition reimbursement and professional development assistance Referral programOther amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!* Silverado does not accept candidates from outside recruiters or agencies for this role. *California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-DisclosureEmployment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland SecurityEOE/M/F/D/V