Hospice Patient Care RN Manager

Advance Hospice Care is seeking a dedicated Patient Care Manager to join its hospice team. Reporting directly to the Executive Director or Administrator, the manager will oversee patient care activities, manage clinical operations, coordinate care, and develop staff to uphold high standards of patient care and regulatory compliance.

Responsibilities

• Oversee and direct patient care services to ensure the delivery of high‑quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits, making decisions based on clinical judgment and priority.
• Tri­age incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance‑improvement initiatives, quality assessments, and operational efficiencies within the location.

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home‑based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Preferred Qualifications

• Bachelor of Science in Nursing (BSN).
• Previous leadership, team management, or supervisory experience in hospice or home health.
• Familiarity with EMR systems and telehealth platforms.
• Certification in Hospice and Palliative Nursing (CHPN).

Benefits

• Competitive pay.
• 401(k) with company match.
• Medical, dental, and vision insurance (full‑time benefits).
• Mileage reimbursement or fleet vehicle program.
• Generous paid time off plus 7 paid holidays.
• Wellness programs (telemedicine, diabetes management, joint & spine concierge care).
• Education support & tuition assistance (ASN to BSN, BSN to MSN).
• Free continuing education units (CEUs).
• Company‑paid life and long‑term disability insurance.
• Voluntary benefits (pet, critical illness, accident, LTC).
• Teammate assistance fund.
• Career advancement opportunities.
• National & local recognition programs.