Hospice Nurse Liaison - Gilchrist Inova (Fairfax, VA)

About the Role

As a Hospice Liaison Nurse at Gilchrist Inova Hospice Care, you will generate and facilitate patient admissions from hospital-based referral sources, promote growth of admissions, perform or coordinate clinical assessments of possible patients, and meet Gilchrist Inova goals for successful relationships with area hospitals. You will establish and nurture external professional relationships, maintain awareness of local medical markets, provide clinical or psychosocial assessments of prospective patients, and represent Gilchrist Inova in a competent, professional manner.

Responsibilities

• Account Management Responsibilities
  • Actively develop and foster area hospital referral source acceptance and allegiance to Gilchrist Inova.
  • Implement strategies and tactics to increase admissions from referral sources.
  • Maintain awareness of the changing medical environment and industry competition.
  • Represent Gilchrist Inova with professionalism and respond promptly to referral source questions or requests for presentations.
  • Maintain current knowledge of each facility’s discharge planning process and build relationships with key institutional referral sources.
  • Interact professionally and compassionately with patients, families, and hospital referral sources to explain end-of-life care services.
  • Deliver effective “in-services,” “lunch & learns,” and other presentations to educate the medical community on Gilchrist Inova, end-of-life care, and hospice philosophy.
  • Maintain current knowledge of the Hospice Medicare Benefit and other applicable insurance information.
  • Track success of liaison efforts and partner with the Admission & Business Development team to discuss improvements.
  • Prepare for and attend required meetings, contributing valuable feedback and suggestions.
  • Ensure compliance with HIPAA Privacy and Security Regulations, Medicare Conditions of Participation, and other regulatory requirements.
  • Assist with “Share Days” for prospective employees and orient new nursing personnel.
  • Perform job functions in a fiscally responsible manner consistent with Gilchrist Inova policies.
• Direct Patient Care Services
  • Perform eligibility and clinical assessment visits for patients and coordinate their transition to Gilchrist Inova services.
  • Discuss clinical findings with hospital representatives when required.
  • Explain Gilchrist Inova services to patients and families, ensuring appropriate admissions and a positive impression of the organization.
  • Complete timely electronic documentation of eligibility visits and admissions using EMR systems.
  • Oversee pending patient referrals and partner with Hospice Admission RNs and other team members in the admission process.
  • Prioritize urgency of visits and duties when multiple referral sources require services.
  • Keep referral sources updated on the status of all patient care interactions, including ongoing status reports and death notifications.
  • Perform duties of an admissions nurse at homes and facilities when needed (e.g., holidays).
  • Other duties as reasonably required.

Requirements

• Registered Nurse with an Associate degree or Nursing Diploma.
• Minimum of three (3) years of experience in hospice, home health, critical care, ER, oncology medical/surgical, community outreach, or pastoral counseling.
• Current Virginia State license as a Registered Nurse.
• Valid driver’s license, safe driving record, and an insured automobile that meets Gilchrist Inova requirements.

Skills

• Ability to market to and deal tactfully with customers (e.g., physicians, social workers, nurses) and other referral sources.
• Excellent professional communication, negotiation, presentation, and public relations skills.
• Self-directed with the ability to work with little supervision in a rapidly changing environment.
• Flexibility in scheduling and ability to manage multiple tasks simultaneously.
• Strong clinical or psychosocial assessment and documentation skills.
• Strong computer skills, including email, EMR, Word, and PowerPoint applications.

Physical Requirements

• Able to provide patient care or assistance involving lifting, repositioning, and moving patients, including bending, reaching, and twisting.
• Ability to travel to patient locations, including driving, negotiating stairs and walkways, and uneven surfaces at private homes or facilities.
• Sufficient dexterity to use electronic record-keeping systems, computers, keyboards, and related equipment.
• Vision ability to assess patient health status and read medications, charts, calibration, and monitoring devices.
• Speech to verbally communicate patient status, complete patient/family teaching, and interact with healthcare teams.

Working Conditions

• Normal office environment with significant driving as part of the role, including visits to patient homes, some in unsafe areas (escort provided).
• Exposure to adverse working conditions due to patient care activities and communicable diseases.

Pay

Final salary offer will be based on the candidate's qualifications, education, experience, and alignment with our organizational needs.

Benefits

• Competitive pay.
• Awesome benefits.
• Mileage reimbursement.
• Numerous learning opportunities.
• A workplace where collaboration and respect are part of the job description.