Hospice Business Office

Billing & Revenue Cycle Support

Reconcile hospice billing and claims data for accuracy and completeness.
Review billing reports and identify discrepancies for correction.
Assist with insurance verification and payment tracking.
Work collaboratively with clinical and finance teams to resolve billing issues.
Maintain accurate financial records and documentation.

Payroll Administration

Process payroll accurately and timely.
Audit timesheets, mileage, PTO, and payroll reports.
Resolve payroll discrepancies and employee inquiries.
Maintain payroll records and ensure compliance with company policies.

Human Resources & Recruiting

Career coordination activities including posting positions, scheduling interviews, and candidate communication.
Facilitate employee onboarding and orientation processes.
Complete background checks, reference checks, and credential verification.
Maintain personnel files and HR documentation.
Aid with employee benefits administration and compliance tracking.
Monitor licensure, certifications, and required training renewals.

Administrative Operations

Answer phones and provide professional customer service to patients, families, referral partners, and staff.
Prepare reports, correspondence, and meeting materials.
Maintain office supplies and coordinate vendor needs.
Aid with special projects and operational initiatives.
Support compliance with Medicare, state, and accreditation requirements.
Manage document filing and record retention processes.

Qualifications

Minimum 2 years of administrative, HR, payroll, or business office experience.
Healthcare, hospice, home health, or medical office experience preferred.
Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Experience with payroll systems and HR platforms preferred.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Able to maintain confidentiality and professionalism.
High school diploma required; Associate's or Bachelor's degree preferred.