Horticulture Program Administrator

About the role

As a Horticulture Program Administrator at JLL, you'll play a vital role in supporting the comprehensive administration of our innovative Horticulture Program for Amazon Global Real Estate & Facilities. This position directly contributes to creating healthy, attractive, and sustainable natural environments for Amazon employees and the community. You'll provide 5-star professional customer service while executing administrative tasks that ensure the quality, accuracy, and timeliness of all program operations. You'll collaborate closely with the JLL Horticulture Program Managers, Program Coordinator, and horticulturists to deliver exceptional service to the Global Real Estate & Facilities team. This diverse program encompasses all corporate horticulture initiatives, requiring coordination with numerous internal and external partners. Your role combines detailed administrative support with strategic thinking, helping to implement processes that ensure program sustainability and operational excellence while maintaining JLL's reputation for building strong vendor partnerships and delivering outstanding client service.

Responsibilities

• Assist with creating and posting plant-related content for Amazonians and the community via social media posts, newsletter creation, and Slack posts
• Assist with ordering supplies and materials and processing invoices
• Assist with planning and organizing events
• Represent JLL and the Horticulture Program professionally across various audiences including clients, vendors, speakers, and supporting organizations at in-person and virtual events
• Assist Greenhouse, Spheres, and Community Landscape teams with administrative and operational support as needed, including coordinating and communicating scheduling
• Complete administrative tasks and any additional tasks within specified deadlines
• Implement JLL's leadership behaviors, best practices, and innovations

Requirements

• Associate's degree from an accredited institution
• Minimum of two years of administrative office experience in a professional environment
• Must meet highest attendance and punctuality requirements with reliable schedule adherence
• Ability and willingness to work occasional weekends and holidays
• Strong organizational skills with ability to set priorities, manage multiple deadlines, and assume additional responsibilities as needed
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn additional software applications
• Ability to manage social media and assist with purchasing and event planning
• Ability to professionally present technical information and business correspondence to diverse audiences in verbal and written formats with strong grammar and proofreading capabilities
• Exceptional interpersonal skills including professionalism, customer service, collaboration, inclusivity, teamwork, and commitment to JLL's Leadership Behaviors
• Strong communication skills, critical thinking, analysis, and judgement

Preferred Qualifications

• Bachelor's degree in English, Biology, Communication, or similar field
• Background in program administration or coordination, vendor management, and procurement process in fast-paced corporate settings
• Experience working in corporate real estate, facilities management, or property services environments
• Experience working in collaborative, cross-functional team environments where innovative ways of working are embraced
• Experience organizing and coordinating corporate events or community outreach programs
• Knowledge of horticulture, landscaping, or environmental sustainability
• Track record providing 5-star professional customer service in fast-paced corporate environments
• Experience collaborating with program managers, coordinators, and technical specialists
• Background supporting comprehensive corporate programs requiring coordination with numerous internal and external partners
• Experience creating content for newsletters, social media, and internal communication platforms
• Ability to assist Greenhouse, Spheres, or similar specialized facility operations
• Experience implementing leadership behaviors, best practices, and innovations
• Background supporting sustainable natural environment initiatives

Location: Onsite