Homecare Technician

PromptCare is seeking a reliable Homecare Technician Driver to join our team. As a Driver, you will ensure timely and accurate delivery of medical supplies and equipment to our clients' homes, and pick-up of equipment in accordance with all State and Federal regulations and accrediting body standards.

About the role

Full-time, 40 hours per week with on-call responsibilities. Responds to emergency delivery calls as needed on a rotating on-call (off hours) basis.

Responsibilities

• Call all patients to notify them of the expected delivery time.
• Load and unload vehicles with all required equipment, medications, oxygen, and supplies into truck in a timely manner before leaving the office.
• Correctly and effectively deliver HME, medications, oxygen, and supplies.
• Set up oxygen tanks, concentrators, and other respiratory-related equipment.
• Pick up HME, oxygen tanks, and hazardous waste according to Policies and Procedures.
• Maintain a clean and safe working environment in the building and on the truck.
• Complete all paperwork as directed (e.g., CODs, insurance information, signatures).
• Organize work process in an efficient manner.
• Complete and return appropriate documentation according to Policies and Procedures in a timely manner.
• Ensure vehicle is maintained in compliance with all DOT and FDA regulations.
• Be prepared to load vehicles and begin daily deliveries by 10:30am.
• Keep all patient care, financial information, and employee activities confidential, in accordance with company procedure and HIPAA Regulations.
• Able to work longer than normal hours with little or no notice, as needed.
• Interact with fellow drivers in a professional manner.
• Perform other warehouse duties assigned, such as cleaning equipment and inventory stock.

Requirements

• High School Diploma or equivalent preferred.
• Valid Driver’s License.
• Clean driving record of minimum three (3) years.
• Knowledge of healthcare and/or home medical equipment preferred.
• Basic computer/tablet skills and phone etiquette.

Physical Demands

The physical demands outlined here are indicative of those necessary for an employee to effectively perform the essential functions of this role.

• Regularly required to communicate verbally and listen attentively.
• Frequently involves walking and reaching with hands and arms.
• Requires the ability to lift files, open filing cabinets, and bend or stand as needed.
• Occasionally requires lifting office products and supplies weighing 25 pounds but no more than 50 pounds.

Benefits

• Competitive Salary.
• Comprehensive Medical, Dental, and Vision Package.
• 401(k) Plan with Company Match.
• Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays.
• Life Insurance: Standard coverage with optional enhancements.
• Employee Assistance Program: Free counseling and coaching sessions.
• Emotional Well-being and Work-Life Balance Resources.
• Short & Long-Term Disability: Company-paid with optional supplements.
• Accidental Death and Dismemberment Insurance.
• FSA and HSA: Manage healthcare expenses.
• Commuter Spending Programs.
• Volunteer and Engagement Opportunities.
• Employee Referral Bonuses.
• Exclusive Discounts on entertainment, travel, and various other supplemental and cellphone plans.

Location: Durham, NC