Homecare Consultant/Marketer

About Us

With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care and is a leading national home care agency. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us

At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families.

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: Company-paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Mileage Reimbursement: Compensation for your business travel.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.

About the Role

As a Home Care Consultant, Sales & Marketing, you will provide leads and business-to-business customer solutions through sales, implementation, account management, and home health care services. This position supports the achievement of organizational strategies and targets. You will collaborate with referral sources to generate referrals to Personal-Touch Home Care, ensuring PTHC meets the needs of the referral sources. This role operates under the general direction of the Senior VP of Business Development.

Responsibilities

• Builds new and expands current PTHC relationships with business-to-business customers that result in win/win business growth opportunities and effectively cross-sells all Personal-Touch services.
• Provides day-to-day home health care consulting services support through continual contact with facility staff and/or physician/physician office staff.
• Identifies opportunities and participates in strategy development of new and/or enhanced business development opportunities designed to meet/exceed sales targets and support customers' needs.
• Defines referral sources and identifies key opportunities to partner with new and existing customers that meet mutual goals.
• Develops annual account plans; re-assesses account plans throughout the year to monitor progress against goals and the execution of account strategies. Updates account profiles and plans as needed.
• Prepares and delivers presentations for new and enhanced programs and services to facility staff, physician offices, and staff; oversees implementation activities linked to such programs and services.
• Partners with facility staff and/or physicians or physician office staff to address and resolve issues.
• Communicates with Operational Staff as necessary related to capacity constraints, complaint resolution, ability to accept cases, clinical initiatives, teamwork building, and customer inquiries as required to hit organizational goals.
• Completes and submits a weekly log of activities used to reach targets.
• Participates in special projects and performs other duties as assigned.

Requirements

• Bachelor's Degree in Health Care Administration, Marketing, Nursing, or related discipline or equivalent work experience required.
• Minimum of 2 years of management, marketing, or sales experience required, preferably in health care, nursing, social services, or related discipline.
• Ability to negotiate win/win outcomes and demonstrates exceptional customer service skills.
• Strong detail-oriented and follow-up skills, as well as the ability to manage multiple priorities.
• Knowledge of health plans, Medicare, Medicaid, related to overall home health benefits.

Pay

$65,000.00-$69,000.00 per year

Schedule

Full-time