Home Lending Sales Manager (New England Region)

About the role

Responsible for the achievement of the bank's first lien home lending closed volume goals and fee income goals, as well as controlling origination-related expenses in accordance with the business line budget. Provides leadership and technical expertise to assigned Home Lending Loan Originators in achieving volume goals and budget parameters. Coordinates business development efforts for the Home Lending Department. Assists the Director of Home Lending Sales with coordination of marketing and product development efforts. Works as a team player in conjunction with the Directors of Home Lending Sales & Operations, Operations, and Secondary Market Management to assure the smooth operational process flow from origination to closing.

Responsibilities

• Train, develop and mentor assigned Mortgage Loan Originators, relative to review of loan pre-qualification, pre-approval, and application packages, weekly pipeline of loans, monthly closings and business development activities.
• Lead Originators in achieving closed loan production goals while adhering to budget.
• Business Development - Networking. Coordinate and manage business development and networking efforts with internal and external customers including business development calls to Realtors, Home Builders and other referral sources as well as participation in trade shows, educational events and/or promotional events.
• Lead the development of productive referral relationships with branches and other Bank Business Partners in order to maximize mutual cross-selling opportunities and promote profitable growth within assigned states/region.
• Establish individual loan production goals for each assigned loan originator. Conduct quarterly coaching sessions with each loan originator to gauge performance to goal, update market changes/needs and provide business line metrics to assist tracking results to date.
• Marketing/Product Development. Assist with marketing and product development efforts including facilitating or performing market research, conducting profitability and feasibility analysis and making recommendations regarding product or promotional promotions.
• Work with Home Lending Operations Manager to ensure the smooth processing of loans from origination to closing and the achievement of established high quality customer service standards to include reduced turnaround closing times.

Requirements

Education and Experience: Bachelor's degree in Business, Finance, Marketing or Communications or equivalent education and work experience. Minimum 5 years experience in loan originations. Must possess leadership competencies that include but are not limited to engaging the team to deliver measurable outcomes and achieve desired results and developing, coaching and mentoring team members.

Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent customer service skills – internal & external.
• Knowledge of Secondary Market requirements, State & Government programs.
• Demonstrates leadership skills.
• Broad based knowledge of all aspects of residential mortgage.
• Must be highly independent and ability to multi-task in high-pressure environment.

Qualifications

NMLS Certification required or ability to obtain upon hire.

Unique Job Characteristics and Requirements

• Travel less than 50%
• Driver's License required
• Reliable transportation required
• Must work nights and weekends as needed to assist loan originators with business development activities, outside networking events, trade shows, etc.
• May require overnight stays.

Physical Requirements

• Communicate effectively with internal and/or external customers
• Stationary 75% of time or greater
• Move Objects to Maximum 10 lbs

Benefits

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.