Home Health RN - Clinical Operations Coordinator

About the role

As a Clinical Operations Coordinator, you'll be the operational backbone of our home health agency — ensuring quality patient care, regulatory compliance, and smooth daily workflows. You'll work alongside an interdisciplinary team while supporting and mentoring field staff across multiple locations.

Responsibilities

• Clinical Oversight – Approve care plans, monitor patient outcomes, and collaborate with clinicians to ensure care guidelines are met.
• Compliance & Documentation – Conduct audits, stay current on home health regulations, and ensure all clinical actions meet conditions of participation.
• Staff Support & Development – Train, mentor, and supervise nursing staff; assist with onboarding, scheduling, and performance management.
• Utilization Management – Oversee new admissions, recertifications, and resource scheduling to optimize care delivery.
• Operations & EMR Management – Manage daily workflows and documentation in Home Care Home Base (HCHB).
• On-Call Participation – Rotate on-call coverage to ensure continuous clinical support.

Requirements

• Active RN license in state of practice
• 2+ years of home health leadership or clinical operations experience
• Valid driver's license & reliable transportation (up to 25% travel)

Qualifications

• Strong knowledge of home health regulations, reimbursement, and conditions of participation
• Home health certification (CHPN, CCM, or equivalent) preferred

Skills

• Proficiency in Microsoft Office; ability to learn new EMR systems quickly
• Excellent communication, organizational, and problem-solving skills

Benefits

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Healthcare Flexible Spending Account or Employer