Home Health Client Support Executive

About Us

Optimal Care is a clinician-owned and operated organization committed to supporting professional growth, valuing expertise, and creating an environment where exceptional care starts with exceptional people. Recognized as a Top Work Place for 12 consecutive years and Great Places to Work certified for 6 consecutive years, we empower team members to provide personalized, compassionate care. As a leading provider of Physician Services, Home Health, and Hospice, we focus on collaboration, innovation, and clinical excellence to improve outcomes and enhance quality of life. Our mission is simple: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About the Role

Join a high-performing sales team where your relationships, drive, and expertise directly expand access to exceptional patient care. As a Client Support Executive, you'll partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line while serving as a trusted resource throughout the referral process. This role is ideal for a relationship-driven sales professional who thrives in a fast-paced healthcare environment and enjoys creating value for referral partners.

• Develop and maintain strategic relationships with healthcare providers
• Educate providers on our home health services
• Generate new referral opportunities
• Coordinate communication between referral sources and clinical teams
• Execute territory growth strategies

Location

Home Office: 24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025

Main Service Area: Oakland, Livingston

This role requires daily local travel to referral sources and community partners.

Schedule

Monday to Friday, 8 a.m. to 5 p.m.

Requirements

• High School Diploma or GED
• Minimum 2 years in healthcare strategic development, ideally within home health or hospice
• Demonstrated experience in medical sales or within Skilled Nursing Facilities, Assisted Living, or Independent Living environments
• Ability to maintain strong professional relationships with physicians and referral sources
• Reliable transportation, valid driver's license, and valid automobile insurance coverage

Preferred Qualifications

• Associate's degree
• Active involvement in professional organizations and community activities

Skills

• Strong interpersonal and communication skills
• Ability to plan, organize, and self-direct work with minimal supervision
• Demonstrated customer service excellence, critical thinking, and problem-solving abilities
• Skilled in relationship management, strategic planning, data tracking, and analysis
• Community networking to grow home care services

Pay

Pay Range: $80,000—$90,000 USD

Additional compensation includes:

• No cap on incentives – unlimited earning potential
• Orientation bonus program
• No wait to earn commissions/incentives – top performers make 6 digits in total compensation

Benefits

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection

Additional career growth opportunities, including a career ladder and in-house research and development team to build innovative programs.