Home Health Client Support Executive

Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About the Role

Join a high-performing sales team where your relationships, drive, and expertise directly expand access to exceptional patient care. As a Client Support Executive, you'll partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line while serving as a trusted resource throughout the referral process. You'll have the opportunity to build lasting partnerships, educate referral sources, and make a meaningful difference by connecting patients with the care they need. This role is ideal for a relationship-driven sales professional who thrives in a fast-paced healthcare environment and enjoys creating value for referral partners.

You'll develop and maintain strategic relationships, educate providers on our services, generate new referral opportunities, coordinate communication between referral sources and clinical teams, and execute territory growth strategies. Through your consultative approach, strong communication skills, and commitment to exceptional service, you'll help drive organizational growth while ensuring more patients receive the high-quality care they deserve.

Responsibilities

• Develop and maintain strategic relationships with physicians, hospitals, senior living communities, and other healthcare providers
• Educate referral sources on home health services and programs
• Generate new referral opportunities and expand existing partnerships
• Coordinate communication between referral sources and clinical teams
• Execute territory growth strategies and data-driven planning
• Serve as a trusted resource throughout the referral process

Requirements

• High School Diploma or GED
• Minimum 2 years in healthcare strategic development, ideally within home health or hospice
• Demonstrated experience in medical sales or within Skilled Nursing Facilities, Assisted Living, or Independent Living environments
• Ability to maintain strong professional relationships with physicians and referral sources
• Reliable transportation, valid driver's license, and valid automobile insurance coverage

Qualifications

• Associate's degree (preferred)
• Active involvement in professional organizations and community activities (preferred)

Skills

• Strong interpersonal and communication skills
• Ability to plan, organize, and self-direct work with minimal supervision
• Demonstrated customer service excellence, critical thinking, and problem-solving abilities
• Skilled in relationship management, strategic planning, data tracking and analysis
• Community networking to grow home care services

Location

Home Office: 24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025
Main Service Area: Macomb County
This role requires daily local travel to referral sources and community partners

Schedule

Monday to Friday, 8 a.m. to 5 p.m.

Pay

Pay Range $80,000—$90,000 USD

Competitive base salary with no cap on incentives – unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives – top performers make 6 digits in total compensation
Career ladder growth opportunities

Benefits

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection

Background screening is required for employment, completed by a third-party administrator in compliance with the Fair Credit Report Act.