Home Health Branch Director
Become a part of our caring community.
About the role
The Branch Director is accountable for managing the day-to-day branch operations to ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development and patient base growth, achievement of key performance indicators, and people management and development. The Branch Director supervises the branch and clinical staff, ensuring the branch meets applicable Federal, State, and local laws regarding certification and licensure. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff while monitoring quality care and organizational performance. Assists other disciplines in coordinating activities to ensure continuity, appropriateness, and quality of services delivered.
Responsibilities
- Develops, plans, implements, analyzes, and organizes operations for the Branch.
- Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
- Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish the Branch’s revenue and budget goals.
- Recognizes clinical leadership and provides support and supervision to the Clinical Manager(s) to promote effective performance and delivery of quality home care services.
- Maintains office operations in an efficient, productive, effective, and organized manner, ensuring a safe working environment for employees and compliance with local ordinances, fire and safety regulations, and company policies.
- Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
- Communicates with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
- Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals and participates in sales and marketing initiatives.
Requirements
- Current and unrestricted Registered Nurse licensure (in the state of practice) preferred.
- Minimum of 2 years of healthcare operations management experience, preferably within Home Health or Hospice.
- Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
- Experience with quality improvement monitoring and reporting tools and methods.
- Knowledge of business management, governmental regulations, and accreditation standards.
- Fiscal management experience.
- Excellent verbal and written communication skills.
- EMR proficiency; prior Homecare Homebase (HCHB) experience is a plus.
- Proficient with Microsoft Word and Excel.
- Must possess a valid state driver’s license, reliable transportation, and automobile liability insurance.
Benefits
Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Benefits include:
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
- Short-term and long-term disability.
- Life insurance and many other opportunities.
Pay
The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, and certifications.
$83,700 - $115,200 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.
Schedule
Scheduled Weekly Hours: 40
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover, and regain their independence for healthier and happier lives.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put patients at the center of everything we do. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional, and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.