HOME HARDLINES/ORDER CLERK

About the role

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Order merchandise and maintain/stock all clips/swing (strips), power panels, check stand ends, crossovers, and gift cards per schematic
• Verify Computer Assisted Ordering (CAO) orders are complete
• Perform Replenishment Management System (RMS) requests
• Coordinate with HBA and GRO Order Clerk to establish Minimums in CAO for Impulse Items
• Comply with stockroom maintenance standards
• Order and maintain displays for crossover merchandise
• Order off-shelf merchandise
• Maintain compliance with divisional signing, recovery, shrink control guidelines, merchandising standards, ticketing standards, planograms, and composites
• Receive and process freight
• Perform inventory control functions
• Verify promotions are set to standard
• Conduct stock counts
• Maintain accurate On Hands for Replenishment and CAO items
• Process product deletions
• Verify accuracy in pricing integrity
• Comply with corporate policies
• Promote and follow Company initiatives
• Maintain awareness of overstock/understock conditions to maintain ordering system integrity
• Respond to verbal customer comments/complaints
• Maintain compliance of Electronic Article Surveillance (EAS) standards
• Verify all planograms are completed on time

Requirements

• Minimum high school diploma or general education degree (GED) plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends/graveyard shifts on an occasional basis, early shifts, and overtime as needed
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Ability to perform applications in MAGIC and Handheld Proficient
• Proficient with current Company email
• Familiarity with industry/technical terms/processes
• Ability to work within set time frames/fixed deadlines
• Lift truck certification/license
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Desired Knowledge & Skills

• Company policies, procedures, and organizational structure
• Proficiency with Computer Assisted Ordering (CAO)
• Deliver and encourage other associates to deliver excellent customer service