HOME HARDLINES/CLERK

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.

Responsibilities

• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Handle stressful situations effectively and communicate clearly.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Recommend Drug GM and Home items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.

Requirements

Minimum ability to handle stressful situations
Effective communication skills
Knowledge of basic math; counting, addition, and subtraction
Desired retail experience
Second language: speaking, reading and/or writing

Qualifications

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

None specifically listed in the job posting.

Benefits

See details on benefits page.

Pay

N/A

Schedule

N/A