Jobs · Administrative · Massachusetts

Home Care Scheduling Coordinator - Full Time

Guardian Angel Senior Services · Gloucester, MA · 4 days ago
AdministrativeFull-time

About the role

Guardian Angel Senior Services is seeking a Home Care Scheduling Coordinator to assist in ensuring clients receive exceptional care by matching them with the right caregivers.

Responsibilities

  • Cook up and manage caregiver schedules for home care clients.
  • Match caregivers with clients based on availability, skills, and client preferences.
  • Respond promptly to schedule changes, call-outs, and urgent staffing needs.
  • Communicate professionally with caregivers, clients, and office staff.
  • Maintain accurate scheduling records and documentation.
  • Help ensure continuity of care and excellent customer service.

Requirements

  • Previous scheduling or staffing experience (home care preferred).
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service abilities.
  • Ability to remain calm and prioritize in a fast-paced environment.
  • Proficiency with computers and Microsoft Office; scheduling software experience is a plus.
  • Dependable, detail-oriented, and a team player.

Qualifications

  • Competitive pay based on experience.
  • A supportive, friendly team environment.
  • An opportunity for growth and professional development.
  • Meaningful work that makes a difference in the lives of seniors and families.
  • A full-time schedule with a stable, established home care agency.

Benefits

  • Equal Opportunity Employer.
  • Committed to creating an inclusive workplace for all employees.

Pay

Competitive pay based on experience.

Schedule

Full-time schedule with a stable, established home care agency.

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