Home Care QA Specialist

To apply via text, text 11580 to 334-518-4376.

About the role

Conduct on-site client evaluations and develop service plans in conjunction with the authorization. Perform other field visits as assigned. Must have a reliable vehicle and current/valid auto insurance.

Responsibilities

• Complete visits as scheduled and report daily to scheduler.
• Recruit, hire, train, and supervise attendants.
• Complete appropriate forms, attach to the daily visit report, and turn into the office within 48 hours of visit.
• Create and conduct presentations using audio-visual tools including PowerPoint and MS Suite.
• Communicate regularly with supervisor about department issues and keep management advised of potential problems in all areas.
• Adhere to organization’s policies and procedures.
• Act as a role model within and outside the agency.
• Perform duties as workload necessitates.
• Maintain a positive and respectful attitude.
• Demonstrate flexible and efficient time management and ability to prioritize workload.
• Consistently report to work on time, prepared to perform duties of position.
• Meet department productivity standards.
• Participate in working groups, councils, and committees.
• Ensure insurance compliance with rules and regulations.
• Participate on committees and special projects, and seek additional responsibilities.
• Accomplish all tasks as appropriate.
• Recommend new approaches to affect ongoing continual improvements to policies, procedures, and documentation.
• Maintain compliance with federal and state regulations concerning employment.
• Participate in administrative staff meetings and attend other meetings and seminars.
• Perform other related duties as required and assigned.
• Consistently promote the company's core values.
• Complete required compliance annual training.
• Document pertinent information accurately.
• Correct and resubmit error rejections within 48 hours.
• Maintain supervisor files.
• Participate in staff meetings and in-services.
• Participate in community relations activities.
• Maintain confidentiality of clients, attendance, and staff information.

Qualifications

• Two years of full-time study at an accredited college or university, or individuals hired with a high school diploma or equivalent may substitute one year of full-time employment in a supervisory capacity in a healthcare facility, agency, or community-based agency for each required year of college.
• PHC, MC experience preferred.

Benefits

Employee wellbeing is a top priority at Addus Homecare. The company is recognized as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.