Home Based HBTS/PASS Clinician

About the role

This position is responsible for managing client relationships and providing high-quality customer service.

Responsibilities

• Manage client interactions through phone, email, and in-person meetings.
• Handle customer inquiries and complaints professionally and efficiently.
• Develop and maintain strong working relationships with clients.
• Collaborate with cross-functional teams to ensure client needs are met.

Requirements

• Bachelor's degree in Business Administration, Communications, or related field.
• At least 2 years of experience in customer service or a related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience with CRM systems is a plus.
• Ability to work independently and manage multiple tasks simultaneously.
• Positive attitude and ability to handle stressful situations calmly.

Skills

• Customer service skills
• Communication skills
• Problem-solving skills
• CRM systems

Benefits

Flexible work schedule, professional development opportunities, and a competitive salary.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM.