Home Accessibility and Modification Specialist

Troubleshooting and Maintenance

Troubleshoot, Diagnose, repair and service product and equipment
Perform inspection and preventive measure on all company equipment
Keep up-to-date knowledge of any changes to the products

Workplace Duties

• Complete all paperwork accurately and in a timely manner: work orders, receipts, etc.
• Partner with management to develop and implement new programs to enhance sales and marketing
• Transport supplies and equipment as needed
• Attend vendor certification and training for maintenance, repair, and installation guidelines
• Train and coach all DME associates on product and services provided
• Respond to maintenance, repair, and installation equipment within 24 hours (end of next business day)
• Provide consultation services to patients in regards to home and vehicle accessibility options
• Measure, quote, order, and invoice to support/substantiate consultation
• Schedule and prepare supplies needed for installations
• Install home modifications including, but not limited to ramps, grab bars, bathtub modifications
• Install vehicle modifications including, but not limited to wheelchair ramps and lifts, and patient lift systems
• Maintain neat and clean installation vehicle at all times

Supervisor Duties

Performs duties as requested by the Department Supervisor specific to that department

Qualifications

• Strong Work Ethic
• Construction Skills
• Mechanical Skills
• Customer Services Skills
• Organizational Skills

Hours

M-F (8:00 a.m. - 5:00 p.m.)

Benefits

• Competitive Wages
• Health - HDHP and PPO Plans
• Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
• Dental
• Vision
• Infertility Treatment - Combined family maximum of $10,000 per lifetime
• Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
• Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
• Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
• 6 Paid Holidays
• 1 Floating Holiday - after 90 days of employment
• 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
• Employer Provided Life Insurance - $10,000 Benefit
• Christmas Club
• Daviess County YMCA - 10% Employee Discount
• Holiday World Fun Club Discount
• Employee Referral Bonus Program - $1,000 after 90 days of employment
• Annual Wellness Screening and Incentive
• Annual Fitness Reimbursement Program - Up to $100 annually
• Employee Discount - 30% Discount on Over the Counter Products

Company Culture

We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.

Core Values

• Customer Service
• Teamwork
• Dedication
• Respect