Holiday Inn Oceanside/ Front Desk Agent - Part Time

What You Will Bring To This Role

• Supervise all aspects of the Front Desk functions in accordance with hotel standards.
• Direct, implement, and maintain a service and management philosophy guiding respective staff.
• Show excellent communication and leadership skills.
• Show a passion to serve others.

How You Will Be Rewarded

• Paid Time Off and PTO Sell Back Program
• Employee Referral Company Matched 401K eligibility after 1000 hours worked
• Associate Travel Discounts per Brand Guidelines
• Free Parking
• and much more!

Some Of Your Responsibilities Would Be

• Check-in/check-out hotel guests courteously and efficiently.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Greet customers immediately with a friendly and sincere warm welcome.
• Complete the registration process confirming pertinent information including number of guests and room rate.
• Make appropriate selection of rooms based on guest needs.
• Processes all payments according to established hotel requirements.
• Anticipate guests’ needs, respond promptly and acknowledge all guests at all times.

Minimum Qualifications

• 1-2 years of previous Front Desk Agent experience, preferred
• Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
• Previous cash handling experience
• Work weekends and holidays
• Show a passion to deliver True Hospitality