HOA Portfolio Community Manager

Job Overview

Responsibilities

• Attends Board meetings and gives Board guidance when appropriate.
• Provides specific assistance to Board in financial management, administration, policies and procedures, property infrastructure, organization, litigation processes, property collections, maintenance and mechanical procedures.
• Reviews quality of services provided to the Association.
• Communicates with BOD regularly by either weekly personal contact or telephone.
• Attends all manager staff meetings.
• Attends annual budget/election meetings.
• Counsels property visits regularly and provides Management with recommendations and observations to improve the property.
• Participates in Corporate committees as assigned.
• Ensures that the maintenance manual, equipment checklists and books are in place and are current as well as all FirstService Residential approved binders.
• Obtains and maintains all service, maintenance and access control contracts.
• Reviews/assists the obtaining and financing of all required insurance coverage.
• Maintains reserve funds to insure they are being used in accordance with BOD and regulatory requirements.
• Fulfills Company’s corporate policies including but not limited to, recruiting, payroll processes, accounting, and human resources policies.
• Keeps all records in good order.
• Provides a five-star customer service at all times by attending to all calls and messages timely, no later than 24 hours.
• Facilitates committee meetings and acts as liaison to committee members.
• Prepares budget for presentation to BOD.
• Acts as intermediary with owner/residents and all other staff to assist in prompt response to questions/problems.
• Follows safety procedures and maintains a safe work environment.

Qualifications

• High School Diploma is required.
• College Degree preferred.
• Experience with financial and accounting programs preferred as well as knowledge of Mechanical Operations of a building and Equipment and Construction Experience/Knowledge/Abilities: 1-3 years of property management experience preferred.
• Basic knowledge of Texas Statutes and governing documents.
• A detailed individual with strong ability to multi-task is required.
• Strong working knowledge of customer service principles and practices.
• Excellent verbal and written communication skills, including ability to speak in public.
• Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.
• Strong customer service, communication and interpersonal skills required.

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, vision.
• Time off benefits, paid holidays and a 401k with company match.

Compensation

$70000 - $75000 / year

Disclaimer

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.