HOA Community Association Manager

About City Property Management City Property Management is an Arizona company that's been providing exceptional HOA management services since 1979. With over 40 years of experience and 150+ full-time employees, we pair the stability of an established, locally led company with ongoing investment in technology and people. Our mission is simple: provide the best experience in community management. Join Our Growing Team We're always looking to add exceptional Community Managers to our growing team. If you're a skilled property management professional ready to make a real impact - or if you've become frustrated with the challenges common in this industry - we offer something different: a supportive environment where professional standards matter and your expertise is valued. The Role As a HOA Community Association Manager, you'll be responsible for the comprehensive management of residential communities throughout Maricopa County. This is demanding, strategic work that requires someone who can handle everything from financial oversight to board relations while maintaining exceptional service delivery. This is a field-based role: you'll be on your communities' properties regularly for inspections, board meetings, and vendor walks. Your first 90 days are in the office for training. After that, you'll split your time between your communities and handling office work from home between site visits. Because this role is on property so often, you must live in Maricopa County. What You'll Do Records and Compliance Management Maintain all corporate records of the Association, including minutes and board actions, in compliance with Arizona StatutesResearch and educate boards on existing, new, and proposed legislation regarding associationsDevelop and implement policies as directed by the Board and CPMC Financial Management Review and verify monthly financial reports for accuracyMonitor and direct collection activitiesVerify, approve, and code invoices regularlyResearch and prepare annual budgets, working with vendors to ensure accurate projectionsEvaluate and make recommendations for reserve expenditures Vendor and Contract Management Act as primary point of contact for all contracted vendors and service providersPrepare bid specifications, solicit bids, and make recommendations for community workInspect and verify contractor performance and adherence to specificationsApprove completed projects before final payment disbursement Community Operations Conduct regular community inspections to evaluate compliance with governing documentsIssue notices to owners and tenants regarding violationsPlan, budget, execute, and attend community eventsTake proactive approach to identify and address future community needsResearch, create, and distribute educational communications via newsletters, website, and email Meeting and Board Management Schedule, organize, and facilitate annual, board, and special meetingsProvide professional guidance and leadership during meetingsPresent thoroughly researched information for board decision-makingAct as liaison between Board, committees, and homeownersAttend all required staff meetings, legal seminars, and CPMC functions Customer Service and Communication Maintain high level of customer service with homeowners and vendorsRespond to inquiries within 24 hoursCreate and distribute regular community communicationsBuild and maintain positive relationships with board members, residents, and contractors Strategic Planning Develop and implement long-term strategic plans with associationsAnticipate problems and provide proactive solutionsMonitor and plan for future reserve expendituresCoordinate with all CPMC departments to fulfill contractual obligations Required Qualifications What We're Looking For 3+ years of management experience (property, community association, retail, hospitality, or similar) with responsibility for people, budgets, or client relationshipsStrong financial management and budgeting skillsExcellent verbal and written communication abilitiesMust reside in Maricopa County (or relocate before your start date)Available to work in the office full-time for the first 90 days of trainingAbility to work some evenings and weekends for board meetings and eventsStrong organizational and time management skills Preferred Certified Arizona Association Manager (CAAM) certification (we'll fund certification for the right candidate)Experience managing HOA communities in ArizonaKnowledge of Arizona HOA laws and regulationsComfortable learning new software systems Physical Requirements Ability to walk properties for regular inspectionsCapability to lift up to 20-30 poundsValid driver's license and ability to travel frequently between assigned communities for inspections, meetings, and vendor walks New to HOA management? Strong candidates may start as an Assistant Community Manager while building toward their own portfolio. Our hiring process includes online assessments. Why You'll Love Working Here Established and locally led: 40+ years in Arizona, with the same leadership team guiding the companyProfessional development investment: We'll fund your CAAM certification and provide ongoing professional development assistanceComprehensive training: Thorough, supportive onboarding process that sets you up for successFlexible workday: After in-office training (approximately 90 days), handle office work from home between inspections, meetings, and site visitsDirect access: You'll work closely with leadership, and your voice is heardBetter tools, less admin: We're investing in technology, including AI in our CityCync platform, to cut busywork so you can focus on your communitiesSupportive team environment: Genuinely collaborative colleagues who maintain high professional standardsIndustry stability: Join a company that's weathered decades of industry changes and continues to thrive Benefits Package Health, dental, and life insurance401(k) with company matchingHealth savings accountEmployee assistance programFlexible schedule optionsProfessional development assistance (including CAAM certification funding)Employee referral programPaid time off Compensation Position: Full-time, salaried, with benefitsSalary: $65,000 - 85,000 / year (based on experience)Schedule: Flexible with some evenings/weekends required for meetings and events Ready to Join Our Team? If you're looking for a community management role where professionalism matters and your expertise is valued, we'd love to hear from you. Whether you're an experienced CM seeking a better environment or ready to take the next step in your property management career, apply today to become part of the City Property Management team. Our Core Values: Professionalism, Engagement, Knowledge, Humility, Client Centric, Trust, Flexibility, Teamwork, Diligent, Fun, Fair & Respectful City Property Management is an equal opportunity employer. We provide reasonable accommodations for individuals with disabilities. Employment is at-will in accordance with state law.