Hiring Shift Managers all Shifts

About the role

This role is vital to the operations within the restaurant.

Perks & Benefits

• Up to $15 hourly starting rate
• Flexible scheduling
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals

Responsibilities

• Handle and oversee crew schedules
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Supervise and lead food safety and cleanliness measures to meet McDonald's standards
• Take measures around safety, security, inventory, and profitability
• Cultivate and encourage training, education, and continued learning within the restaurant
• Drive and expect a high level of performance from the team

Requirements

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• Ability to communicate effectively and anticipate customer needs
• Provide solutions and make decisions in a fast-paced environment
• Lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers
• Perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift
• May be responsible for meeting targets during shifts and for helping assigned Departments meet their goals

Key areas of focus

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous Leadership Experience Is Preferred, Ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment.