Hiring Full Time Bank Teller (Entry Level)

About the role

To provide members and prospective members with the full range of products and services offered by the client, including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; lending products; and credit/debit cards. This is a contract position based out of Edgewater, NJ, working onsite full‑time.

Responsibilities

• Respond to in-person member inquiries and requests promptly within a structured operation.
• Perform teller-line transactions and related functions for savings, checking, consumer loans, credit cards, and fraud resolution.
• Protect and verify members' identities, review account information for alerts and account irregularities.
• Act and respond to situations/patterns of activity indicating potential fraud or abuse.
• Demonstrate proficiency in multiple systems, active listening, and engagement techniques to ensure accuracy and member satisfaction.
• Identify and recommend additional Navy Federal products and services to meet member needs.
• Maintain compliance with all policies and procedures while supporting a positive member interaction experience.

Qualifications

• Experience with cash‑handling in a fast‑paced environment.
• 1‑3 years experience in customer service (retail, banking, service industry).
• Ability to navigate multiple computer systems.

Skills

• Proficiency in multiple systems.
• Active listening.
• Engagement techniques.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

$21.82 per hour.

Schedule

Full‑time, 40 hours per week. Must be available to work Monday – Saturday between 8:00 am and 6:00 pm.