Hiring Event - July 28 - Call Center (Lead Generation) Representative

About the Role

As a Call Center (Lead Generation) Representative, you'll connect with homeowners who have expressed interest in learning more about Window Nation products. Your conversations help identify customer needs and schedule qualified homeowners for appointments with our sales team. This is an excellent opportunity for candidates with experience in:

• Customer Service
• Call Centers
• Retail
• Hospitality
• Restaurants
• Inside Sales
• Telemarketing
• Other customer-facing roles

If you're comfortable talking with people, enjoy helping customers, and want to build communication and sales skills, we'd love to meet you!

What You'll Do

• Make outbound calls to prospective customers
• Ask questions to understand customer needs and interest
• Schedule qualified homeowners for in-home appointments
• Follow established call guidelines while maintaining a natural conversation
• Accurately document customer information and appointment details
• Work toward individual and team performance goals
• Participate in ongoing coaching and development

Pay & Benefits

• Starting pay of $18.75 per hour
• Monthly performance bonus opportunities
• Paid training beginning on your first day
• Ongoing coaching and support
• Opportunities for career growth and advancement
• Develop valuable communication, sales, and CRM skills

Schedule

Required Training: Attendance is required for the entire two-week training program.

Training Schedule: August 3 through August 14, 2026, Monday through Friday, 8:00 a.m. to 5:00 p.m. Candidates unable to attend the full training schedule will not be eligible for this hiring class.

Regular Work Schedule: After training, you'll transition to one of our full-time schedules based on business needs. Current openings include shifts that combine four weekday shifts with one weekend shift.

Available Schedules:

• Shift 1: Monday, Tuesday, Wednesday & Friday: 8:00 - 5:00 PM; Sunday: 9:00 - 6:00 PM; Days Off: Thursday & Saturday
• Shift 2: Monday through Thursday: 8:00 - 5:00 PM; Days Off: Friday & Sunday
• Shift 3: Tuesday through Thursday: 12:00 - 9:00 PM; Friday: 1:00 - 10:00 PM; Saturday: 11:00 - 8:00 PM; Days Off: Sunday & Monday
• Shift 4: Monday, Wednesday, Thursday & Friday: 9:00 - 6:00 PM; Sunday: 10:00 - 7:00 PM; Days Off: Tuesday & Saturday
• Shift 5: Monday, Tuesday, Thursday & Friday: 8:00 - 5:00 PM; Saturday: 10:00 - 7:00 PM; Days Off: Wednesday & Sunday

Hiring Event Details

Date: Tuesday, July 28, 2026

Location: Window Nation Headquarters, 8110 Maple Lawn Blvd., Suite 300, Fulton, MD 20759

Interview Sessions (choose a time when registering through Indeed):

• Morning Session: 10:00-1:00 PM
• Afternoon Session: 3:00-6:00 PM EST

Register through Indeed to select an interview time in either the morning or afternoon session. Walk-ins are welcome as space permits.

Why Attend?

• Interview directly with our hiring team
• Learn about the role, pay, training, and schedule
• Qualified candidates may receive a same-day employment offer
• Paid training begins August 3
• Multiple full-time openings available

Before you register, please confirm you're available to:

• Attend the onsite hiring event on Tues, July 28
• Work onsite in Fulton, MD
• Begin employment on Mon, Aug. 3
• Attend the required two-week paid training program (Aug 3-14)