Hiring Event for Wireless Retail Sales Associate 29 July BEDFORD | Colby Ct

We are hosting a hiring event on Wednesday, July 29, 2026 from 12:00 PM - 4:00 PM at Arch Telecom, located at 7 Colby Ct Ste 8, Bedford, NH 3110.

About the role

Arch Telecom is a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since 1993, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!

Responsibilities

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store
• Sell personalized solutions beyond the bare-bones device and service plan, including unique accessories and IoT devices
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing expertise
• Approach service and sales with patience, honesty, and empathy
• Demonstrate how our ever-expanding coverage stacks up in customers' neighborhoods, why plans and services will let them live unlimited, feel the love, stay connected, and go further, and how we're redefining wireless
• Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources
• Build relationships with and partner with employees across channels, including business and customer service to collectively own the customer experience and resolve issues, create a seamless, run-around-free environment, and successfully identify and handoff small business leads
• Develop strong peer relationships where we are all accountable for the company's success

Requirements

• Be at least 18 years of age
• High school degree or GED
• Able to stand for long periods of time
• Able to lift objects weighing up to 25 lbs
• Reliable transportation
• Full Time (40 hours) or Part Time (20+ hours) availability

Qualifications

• A strong desire to learn and master the skills required of our customer advocates and build meaningful connections with our customers
• A competitive drive and demonstrate the confidence to succeed in a fast-paced sales environment
• A willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
• An effective balance between customer experience and performance goals
• 6 months of customer service and/or sales experience, preferably in a retail environment

Skills

• Customer service and sales skills
• Ability to work independently and as part of a team
• Strong communication and problem-solving abilities
• Knowledge of wireless technology and services

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• Culture of care & excellence
• Discounted T-Mobile cell phone plan
• Health benefits for full-time employees
• Bonuses: monthly sales incentive programs, contests, rewards, and more