HIM Technician

About the role

The HIM Technician supports the health information management processes within the Albany Med Health System (AMHS). This entry-level position focuses on retrieving, preparing, scanning, and indexing clinical documentation for AMHS' inpatient and outpatient facilities.

Responsibilities

• Ensure all clinical documentation is available to coding/billing and clinical staff via the electronic health record within 24 hours of discharge.
• Retrieves and sorts clinical documentation from departments when directed by the HIM leadership team.
• Prepares clinical documentation to be scanned by reconciling encounters, orders, referrals, etc.
• Follows up on incomplete records per departmental reconciliation guidelines.
• Prep, scan and index incoming clinical documentation from internal providers and external referrers in accordance with departmental policies and procedures.
• Performs a thorough review of all incoming documents via mail, fax, email, etc. and redirects them to the appropriate departments accordingly.
• Identifies documents constituting the legal content of the patient's health record, in both electronic and paper formats, to ensure integrity of record.
• Assigns appropriate document types and supporting identifiers such as date of service.
• Aids in the collection and reporting of quality metrics related to PCMH and CMS quality measures by adhering to departmental policies that target appropriate mapping of the medical record (patient, encounter, or order level).
• Identify contents of incoming paper and electronic clinical documentation to appropriately reroute documents to physician, nurse, referral team or other department in accordance with department policies and procedures.
• Properly completes destruction of records once prep, scan, index, and QA processing has been fulfilled.
• Understands departmental record retention schedule and assists with tasks related to storing, retention, and purging patient records.
• Maintains productivity and quality benchmarks and scorecard expectations set by the HIM Operations Manager.
• Collaborates with the team to enhance data accuracy and integrity of medical records.
• Notifies HIM leadership of any workflow or build issues to mitigate potential problems as soon as possible.
• Performs other tasks and projects assigned by the HIM leadership team.
• Takes proactive steps to recognize active or potential security risks and report them to qualified IT staff or supervisor.
• Adapts to the diversity of the customer to understand complex issues.

Qualifications

• High School Diploma/G.E.D. - required.
• Will consider an Associates Degree in HIM with a minimum of 80 hours of practical experience in HIM in a hospital setting in lieu of work experience - required.
• Familiarity with EHR systems, ideally EPIC and OnBase - required.
• Basic understanding of Patient-Centered Medical Home (PCMH) and Centers for Medicare and Medicaid Services (CMS) quality measures - required.
• Ability to organize and establish day-to-day priorities - required.
• Ability to multitask while remaining professional, focused, composed, and positive - required.
• Excellent customer service skills - required.
• Displays Integrity, friendliness and compassion - required.
• Must be able to establish an appropriate and effective rapport with patients, coworkers, and medical staff - required.
• Must be able to demonstrate effective and appropriate written and oral communication skills - required.
• Ability to take and follow direction in a positive and appropriate manner - required.
• Must be flexible - required.
• Takes initiative/able to work independently - required.
• Embraces new opportunities to grow both personally and organizationally - required.
• Must be efficient and effective in the use of resources - required.
• Basic computer skills such as but not limited to Excel, Word, and Microsoft Teams - required.
• Ability to read and understand the English language - required.
• Ability to effectively maintain confidentiality of records and communicate with all levels of personnel - required.
• RHIA, RHIT - preferred.

Skills

• High School Diploma/G.E.D.
• Associates Degree in HIM with 80 hours of practical experience in HIM in a hospital setting
• Familiarity with EHR systems, ideally EPIC and OnBase
• Basic understanding of PCMH and CMS quality measures
• Organizational and multitasking abilities
• Customer service skills
• Effective communication skills
• Basic computer skills
• Reading and understanding the English language
• Confidentiality and communication skills
• RHIA, RHIT certification (preferred)

Benefits

N/A

Pay

$46,215.00 - $60,080.00

Schedule

Day Shift