HIM Physician Liaison

About the role

The HIM Physician Liaison position at Houston Methodist is responsible for assisting medical staff and other intra-departmental staff with transcription inquiries, communicating with physicians and other providers for resolution of pending delinquencies, and providing training and follow-up support to physicians and their staff.

Qualifications

• Education: Associate’s degree in health information management or related field required or additional two years of experience in lieu of degree.
• Experience: Two years of hospital health information management experience including analyzing hospital medical records for physician record completion deficiencies. Experience with document imaging systems and dictation/transcription systems preferred.

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Knowledge of all of the components of a medical record.
• Proficient PC knowledge (including knowledge of MS Word and Excel) and ability to provide minor problem solving for users of relevant IT systems such as the electronic medical record.
• Excellent interpersonal and oral and written communication skills.
• Working knowledge of hospital governing bodies and accreditation/regulatory agencies requirements for physician record completion.
• Excellent organizational skills.
• Knowledge of state and federal privacy laws.
• Ability to work independently and be self-motivated.

Essential Functions

• People Essential Functions: Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Service Essential Functions: Assists medical staff and other intra-departmental staff with transcription inquiries in a timely manner; communicates with physicians and other providers for resolution of pending delinquencies and provides training and follow-up support to physicians and their staff, residents, and physicians’ assistants for the electronic information systems as appropriate.
• Quality/Safety Essential Functions: Reviews electronic medical records for physician deficiencies based on guidelines mandated by the hospital governing bodies, accreditation and regulatory agencies; reviews medical records to ensure the accuracy of records analyzed; makes changes or adjustments as necessary and checks physician completion of record deficiencies prior to updating status of physician suspension.
• Finance Essential Functions: Monitors bill hold daily; ensures patients scheduled for surgery have the required history and physical (H&P) prior to their arrival for surgery so there are no delays in service.
• Growth/Innovation Essential Functions: Engages with the Transcription Vendor to learn new technology or application in an effort to provide better service for our customers; practices adaptability and flexibility in the face of changing demands; generates and communicates new ideas and suggestions that will improve quality or service; seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

Supplemental Requirements

• Work Attire: Business professional.
• On Call: No.
• May require travel within the Houston Metropolitan area: Yes.
• May require travel outside Houston Metropolitan area: No.