HIM Operations Specialist

About the role

PeaceHealth is seeking a HIM Operations Specialist for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $17.84 – $26.76. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Responsibilities

• Analyzes health records for completeness, communicates record deficiencies to providers, and follows hospital protocol and regulatory requirements.
• Performs document imaging tasks including prep, scan, and quality control in hybrid health record systems (electronic and hardcopy).
• Provides general clerical support to the department, including processing birth certificates; storage, retrieval, and delivery of health records.
• Validates SER (Schedulable EPIC Resource) provider records to ensure correct setup for distribution of patient records.
• Acts as a resource to providers on the use of the electronic medical record.
• Gathers, compiles, and enters required information in Oregon, Washington, and Alaska states Vital records system to record births.
• Completes other vital records workflows including submission of Social Security requests, provides proof of birth, and submissions of paternity affidavits/invoices.
• Performs advanced sorting, prepping, scanning, and quality control tasks in support of Document Management.
• Communicates with clinics and hospital locations to educate on appropriate processes and clarifying questions.
• Participates in unknown and non-DRS calls to assist in correct indexing of documents into CareConnect.
• Serves as operational support for electronic health record implementation of point of care scanning.
• Utilizes multiple online and CareConnect resources to complete validation of new and existing providers and facilities in CareConnect SER file.
• Makes phone calls to validate provider demographics for SER file entries and sends validated entries to the Security Team for update.
• Assists visitors needing records help.
• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Preferred
• College Coursework Preferred: emphasis in Medical Terminology, Health Information Management, Project Management, Office Administration, Microsoft Office (Excel, Word, PowerPoint, Outlook)

Experience

• Minimum of 1 year
• Preferred: General office, administrative experience
• Preferred: Basic knowledge of general office procedures and equipment
• Preferred: Basic knowledge of anatomy and/or human physiology

Skills

• Ability to use a complex EMR system (Required)
• Ability to work independently with minimal supervision (Required)
• Ability to round and pick up documents from hospital units and clinics (Required)
• Proficient computer and keyboard including MS Office applications (Required)
• Proficiency in numeric filing, speed and accuracy necessary (Required)
• Good judgment and decision-making skills (Required)
• Strong organizational skills (Required)
• Multi-task/detail oriented (Required)
• Ability to handle interruptions due to phone calls, emails, and questions (Required)
• Use of Skype technology to communicate with peers in different locations (Required)
• Good verbal and written communication skills (Required)
• Able to maintain a high degree of confidentiality (Required)

Working Conditions

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.
• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.